Stephanie King

[Stephanie King @stephgles]

Shame on @Chime Manager hung up on us

[Stephanie King @stephgles]

@UHC I can’t believe for an appeal I have been given 5 different dates for it to be finished. Yet no one cares. Unbelievable customer service

[Stephanie King @stephgles]

@UHC the process of an appeal is ridiculous. After numerous rude advocates I finally got ahold of a supervisor who expedited a claim. Said 48 hours. Now I am hearing not until April 17 which doesn’t help me knowing your contract with lvhn is ending on the 25 of April.

[Stephanie King @stephgles]

@grubes1107 @Walmart They are great for that

[Stephanie King @stephgles]

2 1/2 wks for a call from upper management and nothing. @LennoxAir

[Stephanie King @stephgles]

@LennoxAir worst customer service. Trying to get someone from upper management to call for 2 wks now. Have nothing but a 7 1/2 year old paperweight now. Worst ac system and even worst customer service. They can care less about the customer and their product. Just sell sell sell.

[Stephanie King @stephgles]

It is a shame that a company like @lennox can’t communicate and do the right thing.

[Stephanie King @stephgles]

@CEOLennox your system is horrible and your company doesn’t stand behind its product. 2017 unit since 2019 have had nothing but problems. Please reach out to me.

[Stephanie King @stephgles]

shame on you @LennoxAir for blocking a customer on social media for speaking the truth about a defective unit. Shame on you for a consumer to put 5000 into an under 8 years old unit for labor and not willing to give a reimbursement or a new unit. #dontbuyalennoxair

[Stephanie King @stephgles]

Buyers beware stay away from Lennox air systems. They hide beyond emails takes forever to get a call back to be told no department can handle your request. #dontbuyalennoxair

[Stephanie King @stephgles]

Imagine being blocked on instagram for speaking the truth about @LennoxAir for their horrible system and for a consumer to put $5000 unto a 7 1/2 unit. #dontbylennoxair

[Stephanie King @stephgles]

@LennoxAir how can we be spend the money on a ac unit but can’t get it to last more than 6 years without having to spend money year in and year out for labor on parts that have gone bad. Only to be told we don’t have a department that can assist you. #dontbuyalennox

[Stephanie King @stephgles]

So now the threat to block me cause I am speaking the truth that they don’t care about their units or especially their customers. @LennoxAir. Truth hurts

[Stephanie King @stephgles]

@LennoxAir I have never seen a company hid from a phone conversation as much as your company.

[Stephanie King @stephgles]

@LennoxAir 3 weeks of calling your corporate office without a call back. Way to care about your customers

[Stephanie King @stephgles]

I love how @LennoxAir can hide behind emails but refuse to call Cowards

[Stephanie King @stephgles]

Stay far away from purchasing a Lennox air conditioner. Systems are crap and they know it too. Customer service don’t care. 7 year old unit and already 3k in labor. @LennoxAir

[Stephanie King @stephgles]

@LennoxAir I would prefer to speak to a person as this is unacceptable

[Stephanie King @stephgles]

Oh look another day without a call along with a customer service agent hanging up when ask to speak to a supervisor @LennoxAir

[Stephanie King @stephgles]

@LennoxAir. On May 21 I received notice that my claim has been escalated. What does escalated mean to you as no one has responded with numerous messages left on my end. Customer service is rated a 5 if lucky