Steven Doherty

Coming to terms with my own awesomeness.

[Steven Doherty @steveaa19]

@NYSLabor I have been trying to call for a month. Several times a day. Everyday. I cannot get through to anyone, because of "high call volume". Maybe you should hire some more people.

[Steven Doherty @steveaa19]

@StubHub @TeamStubHub I'd like to thank you for locking me out of my account on the day of the event. Customer service was thoroughly useless; slow responses and could not reset my password, send an access code or get my tickets. Lost a sale and a customer.

[Steven Doherty @steveaa19]

Your accept helps me grab my $0 freebie
https://t.co/waiyVn5pM1

[Steven Doherty @steveaa19]

Can you take the gift and accept my invitation? Only 2 steps, take your free gifts from top-notch activity TEMU Free Gifts and help me get mine!
https://t.co/vyjZnF0Ya4

[Steven Doherty @steveaa19]

@USPS I ask why a package was scanned delivered, but not delivered. Your response "I'm sorry, nothing was delivered today, check back tomorrow." Tomorrow comes, the package does not. I ask again, where my package is and I'm told it was scanned delivered yesterday. #USPStheft

[Steven Doherty @steveaa19]

@USPS Do you train your customer service reps to be awful on purpose? Is it to discourage having to deal with your carrier's lying about or stealing packages? #USPSlies #USPStheft

[Steven Doherty @steveaa19]

Hey @USPS, are your carrier's stealing mail again? Asking for a friend. Thanks!

[Steven Doherty @steveaa19]

@SamsClub You should probably read my next treat as it relates to the e-mail from customer service that essentially says "Yeah, we lie about the delivery date, but still want your money."

[Steven Doherty @steveaa19]

@samsclub Rules 1. don't make promises you can't keep 2. don't CHARGE customers for promises you can't keep 3. don't tell customers they have to wait 5 days to find out how you can handle the promise your couldn't keep #samsclub

[Steven Doherty @steveaa19]

@samsclub I just got an email from Sam's Club stating when I order something and pay extra to have it delivered by 7/2, that I really need to expect it by 7/5. This is an admission of unfair and misleading sales tactics; of false advertising. #CFPB #samsclub

[Steven Doherty @steveaa19]

@samclub blame the pandemic, blame the riots, but don't bother accepting responsibility or fixing the problem. #samclub #samclubcannotdotheirjobbecauseyouriot

[Steven Doherty @steveaa19]

@SamsClub I was told 5 days until you figure out what is going on. I was told I could not escalate. You TOOK my money and then dropped the ball and don't care about fixing your screw up. #samsclubcustmerserviceisgarbage

[Steven Doherty @steveaa19]

@SamsClub You charge for expedited delivery, take my money & then when you don't deliver item, tell me that it's not your fault. THEN tell me that it'll be like a week until you get around to providing a solution. Your company is garbage. #samsclubtakesyourmoneyanddoesntdeliver

[Steven Doherty @steveaa19]

15 days to resolve a customer service issue caused by @verizon. A week to issue a refund for their mistake. 5 days after they got the phone and 5 days after I was assured it would be received within 48 hours, and they still have the phone on my monthly bill. #verizonsucks

[Steven Doherty @steveaa19]

Ok @Verizon, not only did you promise to refund my money with 48 hours as of Friday, you now have possession of the phone you screwed up delivering. Where’s my money? #verizonMoreLikeVerLIESon

[Steven Doherty @steveaa19]

Wish I could of through life like @verizon, you know, screw people over and then punish those people for @verizon's mistake. #twoWeeksLater #verizonBrokeTheAgreementKeptMyMoney #verizonmorelikeVerLIEzon

[Steven Doherty @steveaa19]

@verizon your latest update is essentially “we know we screwed up, so maybe we’ll refund your money in a month or two...enjoy not having a phone!” #verizonTreatsPeopleLikeGarbage

[Steven Doherty @steveaa19]

@verizon logic: as an account manager, you can purchase the phone and make account changes, but you have to be the account OWNER to get help through customer service... but only if we screw up and want to keep your money.

[Steven Doherty @steveaa19]

@verizon your idea of making things right consists of you saying “I understand your frustration “ and doing nothing. #minimumWageEqualsMinimumEffort #verizonsucks

[Steven Doherty @steveaa19]

@Verizon you just lost yourself a customer of 20 years. You breached a contract and then retained funds that you had no right to after said breach #verizonCantBeTrusted #verizonSteals #VerizonBreachesContracts