Steve Clark

[Steve Clark @steveclark75]

@UpatTheO2 - DISGRACEFUL! Charging me £60 to reschedule an experience that I had to postpone having caught covid. Penalising people for following the law and staying at home when sick. Completely unacceptable in a time where we all need to do the right thing for each other

[Steve Clark @steveclark75]

@BandQ - thanks.. yet another meaningless apology, taking no ownership of your failures, simply referring to your own processes that you don’t even follow. Bravo

[Steve Clark @steveclark75]

Utterly shambolic post sale experience following the purchase of a kitchen from @BandQ. Let down on multiple occasions when expecting deliveries. Every time being promised it would be fixed then never hearing back.
£10k spent and hugely dissatisfied with the service

[Steve Clark @steveclark75]

@greateranglia YET AGAIN you cancel the 17.38 service to Harwich leaving Hatfield Peveral commuters to “enjoy” the twice weekly wait at Liv St for a later service. Surly someone can acknowledge this is not acceptable and offer a solution rather than an excuse for once??

[Steve Clark @steveclark75]

@greateranglia It does indeed.
Your customer service team announced we should catch the 17.32 train which was pulling out of the platform at the time of the announcement. It’s a farcical.
@greateranglia consistently lets down anyone travelling to Hatfield Peveral I’m the middle of peak times.

[Steve Clark @steveclark75]

@bbctms Are England guilty of letting sentiment cloud their reviews? Jennings in last chance saloon asking the skipper for a review desperately trying to save his England career?

[Steve Clark @steveclark75]

@greateranglia #whoisian?

[Steve Clark @steveclark75]

@greateranglia please tell the driver of the 7.02 from Hatfield peveral not to use the tannoy! All we get is an ear bursting high pitched whistle!

[Steve Clark @steveclark75]

@greateranglia Who’s Ian?! Anyway, we’re now being chased by a pack of dogs thinking they’re being called..

[Steve Clark @steveclark75]

Presumably no comment to that point?!

[Steve Clark @steveclark75]

@greateranglia 7.09 Chelmsford to Liv st. Got as far as shenfield ad terminated. Absolutely zero info. What’s happening?

[Steve Clark @steveclark75]

@greateranglia Why is it that when everything is on time all we get is announcements telling us all to have a lovely day but when we actually need to hear something its complete silence??!.🤷🏽‍♂️

[Steve Clark @steveclark75]

Check out this job from AXA Investment Managers https://t.co/T0pikJcG8W

[Steve Clark @steveclark75]

@Ryanair - Farcical service from your webchat team today. Seriously
Ryanair? Not impressed at all. Comical transcript attached

[Steve Clark @steveclark75]

@greateranglia what is going on at Clacton? You have hundreds of people queuing and zero communication?

[Steve Clark @steveclark75]

@greateranglia 25 minutes and not made it from Liverpool St to Stratford. Is it not time some people were made accountable for this service?

[Steve Clark @steveclark75]

@greateranglia suggest you warn passengers about the full signal blackout at Chelmsford...

[Steve Clark @steveclark75]

@greateranglia When will Abellio Corporate start offering these?

[Steve Clark @steveclark75]

@greateranglia 16.14, 16.17