Steve Shah

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[Steve Shah @steveshah]

@JamesMaguire Had a great time, James. Thanks for having us! #eweekchat https://t.co/6QwAeGbS9j

[Steve Shah @steveshah]

@JamesMaguire I will also add that data quality is paramount. AI success is a function of data quality. The time and energy spent in cleaning house for a data lake has a payoff when AI starts getting used. #eweekchat https://t.co/SpSVQQVHT1

[Steve Shah @steveshah]

@JamesMaguire Every person using building / consuming AI has a responsibility to also understand how it can go awry. "Weapons of Math Destruction" by Cathy O'Neil does an excellent job covering this in an easy to read way. AI is powerful, but... #eweekchat https://t.co/Fzmk1MRkPM

[Steve Shah @steveshah]

Shout out to "The Dream Machine" by Mitchell Waldrop. Great read on how we got here. https://t.co/DfpC13joZP #eweekchat https://t.co/UMoI4uC1cy

[Steve Shah @steveshah]

@JamesMaguire For those interested, the "Man Machine Symbiosis" paper by J. R. Licklider is an interesting insight into human/machine partnership. (from a 1952 point of view) #eweekchat https://t.co/FiuqBXWUhp

[Steve Shah @steveshah]

@JamesMaguire @brianpodolak Exactly. We are nowhere near sentient AI. #eweekchat https://t.co/2g94L5cdUU

[Steve Shah @steveshah]

@JamesMaguire The big myth is that AI is smart. It isn't smart, it is patient. It can get their arms around data and see patterns that humans can't. #eweekchat https://t.co/zxOa5TGrng

[Steve Shah @steveshah]

@JamesMaguire Well, I live it. :-) Automation tools are key junctures for integration to workflow. They also remove much of the complexity in adoption. #RPA, #iPaaS empower business users to consume AI without API know-how. #eweekchat https://t.co/VMVyu1lwqg

[Steve Shah @steveshah]

@JamesMaguire All of the above. No one company is going to be specialists are everything. There will always need to be niche players that specialize in one type of AI over another. For platform products like intelligent document processing, p... #eweekchat https://t.co/Uy65IJI9bf

[Steve Shah @steveshah]

@sunil_senan - reminds me of "what is your linux/XML/etc. strategy?" No! no! no! These are tools, not solutions. #eweekchat https://t.co/VwUSK6XiFc

[Steve Shah @steveshah]

@JamesMaguire @dgspjs +1 -- love this point. Models cannot / should never be considered static. If we're modeling human behavior, we have to remember that humans learn. So to must the model. #eweekchat https://t.co/fcjKTMvaYU

[Steve Shah @steveshah]

@JamesMaguire Bringing everyone along. the business win is always good, but at some point there will be a challenge. Feeling collective success tends to get over those humps with far more ease than going it alone. #eweekchat https://t.co/MtIjOs3p28

[Steve Shah @steveshah]

@JamesMaguire (cont'd) e.g., applying AI to transactional data is usually interesting because every company usually has a lot of it #eweekchat https://t.co/rN6x7oJR9r

[Steve Shah @steveshah]

@JamesMaguire Program management 101... narrow focus, quick wins. Also look for use cases where there is a lot of data. #eweekchat https://t.co/0qVR0QebdW

[Steve Shah @steveshah]

@JamesMaguire :-) Per Short Circuit... "It doesn't get happy, it doesn't get sad... it just runs programs." #eweekchat https://t.co/P8ePGC5X5V

[Steve Shah @steveshah]

@JamesMaguire @sunil_senan These are business drivers for sure. The desire for AI from leadership is key. Getting the broader organization on board has to happen too #eweekchat https://t.co/882TmsZDCE

[Steve Shah @steveshah]

@JamesMaguire Agree with Brian. Setting expectations is key. A lot of end consumers of the technology still have an impression of AI based on the movies. The other side is expectations - AI isn't magic, but it is patient. #eweekchat https://t.co/e8brVCOQpF

[Steve Shah @steveshah]

@brianpodolak - Conversational AI is definitely interesting, albeit temperamental. More broadly, I would say packaged solutions are key. They drive ease of consumption - I don't have to be plugged into the how to use. #eweekchat https://t.co/1Da1PV5cZM

[Steve Shah @steveshah]

@JamesMaguire Our Now and Next report shows 90+% of business leaders report automation helps address staffing shortages, supply chain issues, and the ability to meet customer requirements https://t.co/HtJRCBewLD #eweekchat https://t.co/hWDLA0ejWm

[Steve Shah @steveshah]

@JamesMaguire We're still on the on-ramp. Good vertical tools are key. e.g., document processing #eweekchat https://t.co/GGwCJ8vABQ