@NespressoUK I’ve DM’d however (and given this is about broken promises and missed dates) the auto response from the DM says there is a 3 working day SLA for responses!!! This is so frustrating and really poor experience.
@NespressoUK ordered new machine 11/7 and told it would take up to 6 days. Date missed. Spoken to escalations manager and she said by the end of this week. Now got an email saying next Thursday (which will be 17 days after order). A member for over 15y this is worst experience.
@friskynmannish@themissfrisky help!! I’ve ordered & paid for my ticket for todays date for Popcorn but it hasn’t been emailed. No response from @theLBT email and box office closed to calls….. any ideas?
@robbeckettcomic have been saving your latest podcast all weekend to listen to on a marathon training run this evening as excited to hear the co founder of Apple on with you and Josh…. wrong Wozniak 🤦♂️🤦♂️🤦♂️
@champneys can’t get through on your phone lines today but wanted to confirm if Tring is open as normal (as have a day booked there on Sunday 6th July) as had heard rumour it is closed atm.
@JeremyClarkson Just finished binge watching the series - absolutely fantastic show - a credit to you and all involved. Looking forward to heading over to the farm shop 🍯
@RickSteinRest absolutely SHOCKED to discover a WORM!!!! In the Hake provided in the Stein’s at Home meal for 2 this evening. Totally ruined celebration 😢
@NikeService really struggling with your EMEA customer service. Returned an item for refund at beginning of March, no refund. Contacted customer service and was asked for bank statement to prove charge has left my account. Provided everything manager asked 4. Still no refund...
@CotswoldCo absolutely appalling customer service this week. Promises made by your call center to call me back to resolve issue broken on Mon, Wed & Thurs. don’t make promises you don’t intend to keep!!!
@RevolutApp just recieved this message when logging into the app and it takes me to a chat support that says they’ll get back in 5 days!! I pay for the premium service and getting locked out for a week for no apparent reason is unacceptable. HELP!!!!
.@Salesforce will donate $1M to organizations helping families separated at the U.S. border. I'm proud to work with 30K employees who make their voices heard and serve their communities. @SalesforceOrg will match employee donations to increase our impact.
@notonthehighst buyers beware - awful customer service from Not On The High Street - miss committed delivery dates for Mother’s Day and pass off responsibility to their sellers who you can’t speak to. Totally let down.