Stew Capes

Dad Husband Biker🏍️ VanFan

[Stew Capes @stewcapes]

@AerLingus why do you accept bookings and then subcontract to emerald airlines. Very convenient way of avoiding compensation claims when they cancel your flight! CASE REF 12041680

[Stew Capes @stewcapes]

Lynne Embleton, CEO https://t.co/jK1z7UK2Ax appalling customer service from your 'partner' emerald airlines. Very convenient the don't have a social media presence. Don't even respond after they cancelled my flight. 4 emails later nothing!

[Stew Capes @stewcapes]

Sean Doyle, Chief Executive Officer https://t.co/M9WUEZFsX0
appalling customer service from your 'partner' emerald airlines. Very convenient the don't have a social media presence. Don't even respond after they cancelled my flight. 4 emails later nothing!

[Stew Capes @stewcapes]

@AerLingus appalling customer service from your 'partner' emerald airlines. Very convenient the don't have a social media presence. Don't even respond after they cancelled my flight. 4 emails later nothing!

[Stew Capes @stewcapes]

@AerLingus After booking flights with you and then cancelling just before departure. Your subcontractors are impossible to deal with. My contract was with you and a such it is your responsibility to compensate me for this. #poorservice

[Stew Capes @stewcapes]

@AerLingus I'm in the same situation. AERLINGUS FLIGHT FLIGHT RUN BY EMERALD CANCELLED. NOT A WORD FROM Them.

[Ianmorrison 6619 @6619Ianmorrison]

@AerLingus still awaiting a response from Emerald Airlines, claim for delay in October and various email since then with no response regarding EU261 law for delays. So frustrating 😡😡😡
Anyone ever get a reply???

[Stew Capes @stewcapes]

#emeraldairlines #aerlingus
What do I have to do to get the compensation for my cancelled flight seems to be a common theme that you seem to ignore people. Emails sent... nothing

[Stew Capes @stewcapes]

@AskPrincipal blatant profiteering. How do you justify extortionate admin fees when you could not cover my new bike. Total rip off merchants.

[Stew Capes @stewcapes]

@HSBC_UK No I simply don't have time to hold for minutes on end to go through the same points with no resolution. At this rate I'll go back to Santander

[Stew Capes @stewcapes]

@HSBC_UK what shambles. New customer trying to set up onlinebanking. 3x phone calls well in excess of an hour on the phone no further forward!

[John McGuinness MBE @jm130tt]

Well done, any chance in trying to catch some proper criminals?

[Stew Capes @stewcapes]

@SamsungHelpUK Its riduculous!!

[Stew Capes @stewcapes]

@SamsungHelpUK nope its staying in the public forum as I'm done trying to contact you by the numbers/emails you have provided. RIP off cash back offer !

[Samsung Help UK @SamsungHelpUK]

@stewcapes We're sorry to hear this, Stew. Could you please send over a DM, so we can give you a hand with this? ^AP https://t.co/DL9UMdbvd9

[Stew Capes @stewcapes]

@SamsungHelpUK what a shambles. Trying once again to progress a cashback claim and every link is a deadend!

[Stew Capes @stewcapes]

@TalkmobileUK what an appalling piece of customer service. Customer for several years lost..

[Stew Capes @stewcapes]

#paul4pm

[Stew Capes @stewcapes]

BBC News - Paul Heaton praised for 'lovely' Q Magazine gesture https://t.co/vq3Su5dSDK

[Stew Capes @stewcapes]

Hey @bt_uk still no active phone at my elderly parents home day 4. Am I to take it you don't care?

[BT @bt_uk]

@stewcapes Hi Stew
I'm sorry we've let your dad down. I can see the complaint team are dealing with this. Your dad's case handler left her mobile number with you on a voice mail. Did you get the voicemail okay? ^Lizzie

[Stew Capes @stewcapes]

No voicemail received, this really is shambolic

[BT @bt_uk]

@stewcapes Hi Stew
I'm sorry we've let your dad down. I can see the complaint team are dealing with this. Your dad's case handler left her mobile number with you on a voice mail. Did you get the voicemail okay? ^Lizzie

[Stew Capes @stewcapes]

@bt_uk what a shambles still no phone service at my elderly parents new home 72 hours after it was supposed to be live. its like you have never managed a home move before. absolutely hopeless.😡

[Stew Capes @stewcapes]

Well done @BT you've spectacularly messed up my elderly parents transfer of phone service. Really 72 hours without a landline before you can connect them. The order has been a nightmare from the start