@Barclays "secure" chat, why am I getting replies addressed to someone called Sarah about her loan now!? Why doesn't anyone who I contact at Barclays seem to have the first clue about what is going on with my account or the ability to find out. This is amateur.
Chat came back up, the 'colleague' cannot do anything about this over the *secure* chat, tried to reach out to the KYC team, but they could not contact them. What chance do I have?
@barclays!! Request KYC details, but you forget the form, >1hr on phone to get replacement, I reply next day, next a letter saying you will close my account in two months if I don't reply. Chat is down, telephone is down, oh and you have the w/e off. Seriously?
@DPD_UK, Actually no, you didn't miss me, as the picture of a random house 5 minutes from where I live shows, I would be able to correct this with you if you had real customer service and not just a recorded message...