@JagexSupport my account was hijacked and perma-banned by the hijacker. I have a ticket (Jagex #5516840) but this serious problem remains unresolved. I have not heard from support for days. Can anything be done to expedite this?
@JagexSupport@JagexSupport update. Thank you for the help. My account has been rescued from the hijacker and the ban that he caused has been lifted. At a glance, my RS3 items appear intact but I have to check my OSRS. Ill check and if there is an issue I will reach out. Thank you!
@RuneScape I would but Jagex support hasn’t gotten back to me and it has been two weeks! I would appreciate someone addressing my support ticket please
@JagexSupport it has been a long time since I last heard from Jagex regarding my ticket yet the ticket 5516840 remains unresolved. I have not had any acknowledgement of receipt of my emails since. Do you recommend I submit a new ticket or will your team address the existing one?
@JagexSupport Thanks for the response. I’ll keep waiting but @Jagex should divert some more funds your way or hire more people to your department since your team has said they’ve had an increased number of requests for the past 5 months straight
@RuneScape@JagexHooli@JagexStu@JagexBreezy offer of help or attention by anyone on your team in this matter would be greatly appreciated. Am consistently loyal, rule-abiding, and paying, as my records would indicate for the entire duration of my accounts existence of nearly two decades. (2/2)
@RuneScape@JagexHooli@JagexStu@JagexBreezy Unfortunately I am missing this event because I was unjustly deprived of my nearly 20 y/o account by a hijacker who stole my _secure account_ through back-end importing and evidently got it banned. And the support team has been unresponsive to my ticket [Jagex #5516840] any (1/2)
@GameWorksss@JagexSupport Honestly wish you lots of luck. I am dealing with this same problem and Jagex has yet to make any progress. I understand they may have a long queue, but it is unreasonable for such a serious issue to not be prioritized
@kathy_kits @KiwiSkeptical @CharlesRingling@iheartmindy If you're really so concerned about these minute exposures to mercury, you wouldn't eat seafood; I assume you eat plenty.
@kathy_kits @KiwiSkeptical @CharlesRingling@iheartmindy Ethylmercury, in the trace amounts found in vaccines for adults, quickly passes through the body causing no harm whatsoever.