@LibertyPR Thank you for another way to contact the company.
I have tried WhatsApp, Facebook Messenger, Twitter/X, in person, and by phone six times with no resolution and barely any communication.
Let’s hope email does the trick.
@LibertyPR
Absolutely the worst customer service I have ever experienced.
Billing issue unresolved for over two weeks since initially contacted.
No call back and every channel I reach out through is either a dead end, the call gets mysteriously stopped, or it takes hours.
@LibertyPR I can’t DM anyone not following me and I’m not signing up for a Premium X account.
Here’s an idea: how about YOU contact ME? You have all of my contact information.
Following up on case 01187408.
It’s been two weeks and I have no resolution
I'm owed $340 credit
@kellysonofjohn @away Not worth it. They refused to honor their original lifetime warranty and replace a simple zipper that broke twice on my backpack.
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