@united nightmare FCO to STL experience…delays in getting staff to airport turned into 2 hr flight delay leaving us only 1 hr to clear customs/security in IAD. The kicker - 10 of us running to our gate to find it is leaving 5 min early and we can’t get on! 😱🤬😭
@united I wouldn’t call leaving early ‘doing your best’ but agree to disagree. At least your gate agents were nice enough to get us vouchers for hotels, taxis and food. Probably would have been cheaper for you to ‘hold’ the plane. #unitedairlinesfail