Julio Roig

[Julio Roig @stlcurtin]

@RoyalCaribbean
I never had a bad experience with Royal Caribbean but the Coco Cay trip this weekend on Freedom of the Sea is the worst. No leadership effectiveness! I have asked to speak to the Captain/HD & my request has fallen on deaf ears. (7280-Roig) Poor Guest Outcome!

[Julio Roig @stlcurtin]

@RoyalCaribbean I never had a bad experience with Royal Caribbean but the Coco Cay trip this weekend on Freedom of the Sea is the worst. No leadership effectiveness! I have asked to speak to the Captain/HD & my request has fallen on deaf ears. (7280-Roig) Poor Guest Outcome!

[Julio Roig @stlcurtin]

@RealSkipBayless You should be ashamed to put the importance of football over a life. Very disappointing!

[Julio Roig @stlcurtin]

#WillAndChris Mr. Smith - That Oscar will always take a back seat to your immature, unforgettable, terrible action slapping Chris Rock in public and on live TV. I was always a fan, but since that disgusting episode, I lost total respect for you. I pray you can live with yourself

[Julio Roig @stlcurtin]

@AmericanAir lack of empathy canceling our flight this morning heading for a Hawaii vacation for crew issues. Unacceptable! Waiting for 4 hours for an agent and still can't connect.

[Julio Roig @stlcurtin]

#FedEx FedEx continues to fail on commited delivery dates? They miss dates by over a week at the Fairfield CA location claiming operational issues? Failing on numerous occasions...

[Julio Roig @stlcurtin]

#FedEx delivery failures have recently been outlandish, ridiculous and uncharacteristic. After a product I have been waiting for since this past Friday and being out on a truck all day in a neighboring town such at Vacaville, they delayed it EOB Wednesday. Poor client outcome...

[Julio Roig @stlcurtin]

@FedEx Regarding 284053787242 - for a delivery that was school to occur this past Friday, and continues to slide out when the package is local is very perplexing to me? The delivery system has no governance.

[Julio Roig @stlcurtin]

@Paradise_Window I want Paradise Exteriors Windows and Doors to release the new 8 screens to me tomorrow and I will install them myself. Best Windows in the market for sure, but the service department is horrible. Poor client outcome.

[Julio Roig @stlcurtin]

@Paradise_Window I received a call my my screens have arrived that I have been waiting for since Dec 2020, to be told tosay by service I have to wait until after June 9th? Service continues to struggles to provide good client outcome. This is unfair and unacceptable.

[Julio Roig @stlcurtin]

@PSEGdelivers likewise. this is the most efficient and effective communication/execution... I applaud this portal and support.

[Julio Roig @stlcurtin]

@PSEGdelivers FYI - street light on Van Rensselaer street NJ 07109 has been out for 6 months and numerous complaints has not provided resolve? This is a major safety risk so please align to our urgency as a client!

[Julio Roig @stlcurtin]

@PSEGdelivers Thank you

[Julio Roig @stlcurtin]

@PSEGdelivers thats fair - Thank you

[Julio Roig @stlcurtin]

@PSEGdelivers Hello
Julio here again- when do you anticipate resolution? Last night was really dark outside

[Julio Roig @stlcurtin]

@PSEGdelivers Once last note of observation regarding this failed lamp... I was informed the lamp was replaced 3 months ago and failed in three day and the no one could get PSE&G back?

You may need to trouble shoot the root cause of the problem prior to the next lamp replacement -Julio Roig

[Julio Roig @stlcurtin]

@PSEGdelivers This is an HSE urgency. Its pitch black in front of 33 Van Rensselaer 07109 and a risk to the elderly in this general location. Again, its been 6 months being out with lots of complaints to PSE&G and The Belleville Township. All falling on deaf ears.

[PSE&G @PSEGdelivers]

@stlcurtin Thank you, Julio for providing us with the pole number. We will send a message down to our Electric division to have someone out to service the pole that is out. We appreciate you bringing this to our attention, and will make sure we get someone out to service the pole. TY^ AA

[Julio Roig @stlcurtin]

@PSEGdelivers that is the pole # requested- 61036BV

[Julio Roig @stlcurtin]

@PSEGdelivers 61036BV