Admin and operations keep everything going so that programmatic teams can do their work - overhead is not evil, and helps keep orgs going long term. Please please please stop using overhead as a metric for how worthy a nonprofit is.
Y'all gotta stop assuming every rich white man in a suit like Zuckerberg understands what he's doing beyond making more $$$ for himself or that his actions represent wisdom or cleverness. He made an app. He made a bunch of money. That's it. He is not qualified for the rest. End.
@Chateau_Cat I mean... algorithms only get you so far, especially with how crapazon's store system works. There's still a human involved at some point.