It feels like MTN, NCA, and others see us as an extension of their business, expecting us to constantly visit their offices. Why should we have to keep popping in and out just to address these issues? 🤔🏢 #CustomerService#MTN#NCA@UmaruSanda@hughes_onair
@AskMTNGhana@MTNGhana@Citi973@tv3_ghana@NCAGhana Just discovered that after the SIM registration exercise, many of our Momo wallets haven’t been updated.🤔This means performing transactions like push and pull to your own bank accounts now incurs E-levy charges.
I contacted the call center, and they confirmed that while the SIM number is updated, the Momo wallet still reflects the old ID card info.
Why go through the SIM registration process if the wallets tied to it aren’t updated? 😠📞 #MomoWallet#SimRegistration#ELevy
@NCAGhana@MTNGhana Please you guys need to stop playing that jingle for lines that have been registered. This is becoming a phycological insanity for lines that have completed registration. @AskMTNGhana