stoneysoprano

Live in Edinburgh with my lovely wife and two mischevious sons Work for Royal Bank of Scotland as an IT Solution Architect.
All views are my own.

[stoneysoprano @stoneysoprano]

@edinhelp I am looking to replace the lead pipe from the boundary of my house to the stop cock. The https://t.co/I395RJqg2h suggests that local councils can provide an £800 grant towards this work given its a health related issue.

[stoneysoprano @stoneysoprano]

@chazworther Absolutely amazing bravery and commitment to pull off a gold at #Olympics2021 Well deserved!!!!

[stoneysoprano @stoneysoprano]

@jadejonestkd You've done so well to get where you have. Very brave to face the cameras. You're a superstar whose done so much in your sport. Take pride in your success and learn from this in whatever you decide to do next.

[stoneysoprano @stoneysoprano]

@plusnethelp This relates to Question #215635059. @ofcom - this is recorded as a complaint with you using email [email protected]. @OpenreachHelp what compensation do i get from you for this disruptive and financially costly action taken by one of your subcontractors?

[stoneysoprano @stoneysoprano]

So 3 days of no service because of a deliberate action from @WeAreOpenreach subcontractor. My wife has had to go unpaid for 2 days.

[stoneysoprano @stoneysoprano]

So 3 days of no service because of a deliberate action from @WeAreOpenreach subcontractor. My wife has had to go unpaid for 2 days.

[stoneysoprano @stoneysoprano]

So 3 days of no service because of a deliberate action from @WeAreOpenreach subcontractor. My wife has had to go unpaid for 2 days.

[stoneysoprano @stoneysoprano]

Kelly's or Quinns who subcontract for Openreach have found a capacity issue and unplugged our service to provide our neighbour with a service. Openreach man here now running a new cable to the green box for us! @OpenreachHelp @plusnethelp @ofcom

[stoneysoprano @stoneysoprano]

Kelly's or Quinns who subcontract for Openreach have found a capacity issue and unplugged our service to provide our neighbour with a service. Openreach man here now running a new cable to the green box for us! @OpenreachHelp @plusnethelp @ofcom

[stoneysoprano @stoneysoprano]

They have apparently on numerous occasions. It's supposed to be fixed today. Noting yet!!!!!!

[stoneysoprano @stoneysoprano]

@plusnethelp This relates to Question #215635059

[stoneysoprano @stoneysoprano]

They have apparently on numerous occasions. It's supposed to be fixed today. Noting yet!!!!!!

[stoneysoprano @stoneysoprano]

They have apparently on numerous occasions. It's supposed to be fixed today. Noting yet!!!!!!

[stoneysoprano @stoneysoprano]

@plusnethelp @OpenreachHelp Anyone there? Anyone care. https://t.co/8skrq0LOYY

[stoneysoprano @stoneysoprano]

@plusnethelp @OpenreachHelp @Ofcom No updates on my issue? I have PMd you my account name. I have phoned your customer care team at 10:45. My wife is taking today unpaid. A 72 hour SLA means you have between 0 - 72 hours to respond, not 72 hours.

[stoneysoprano @stoneysoprano]

Let me introduce you to my alter ego.... Moany Soprano @soprano_moany

[stoneysoprano @stoneysoprano]

The plot thickens. My neighbours service is working but they were told the pole is at capacity. So their 'New Sky' service works and my old 'Plusnet' service stops working. If this turns out to be true I'll be switching to Virgin who have a separate cable in @plusnethelp

[stoneysoprano @stoneysoprano]

I wouldn't mind if this was a 'repair'. Your ham fisted engineer turned up to fix my neighbours problem and broke our service. I wouldn't call this a repair! @Ofcom @plusnethelp #cliveselley

[stoneysoprano @stoneysoprano]

I wouldn't mind if this was a 'repair'. Your ham fisted engineer turned up to fix my neighbours problem and broke our service. I wouldn't call this a repair! @Ofcom @plusnethelp #cliveselley

[stoneysoprano @stoneysoprano]

Sorry use @OpenreachHelp as well

[stoneysoprano @stoneysoprano]

@badcsuk Please retweet using #cliveselley @offcom @btopenreach

[stoneysoprano @stoneysoprano]

@badcsuk Please retweet using #cliveselley @offcom @btopenreach

[stoneysoprano @stoneysoprano]

@plusnethelp have my complaint, although TBH they have been great in listening to my rants. Your guy broke it so I'd suggest you priorities fixing it! I wonder if I can get this trending on Twitter #cliveselley @Offcom

[stoneysoprano @stoneysoprano]

I wonder if I can get this trending on Twitter #cliveselley @Offcom

[Andrew Hinchcliff @AndyHinchcliff]

@stoneysoprano @OpenreachHelp Don’t expect openreach to do anything for at least 3 weeks.

[stoneysoprano @stoneysoprano]

@plusnethelp have my complaint, although TBH they have been great in listening to my rants. Your guy broke it so I'd suggest you priorities fixing it! I wonder if I can get this trending on Twitter #cliveselley @Offcom

[stoneysoprano @stoneysoprano]

I wonder if I can get this trending on Twitter #cliveselley

[stoneysoprano @stoneysoprano]

@plusnethelp have my complaint, although TBH they have been great in listening to my rants. Your guy broke it so I'd suggest you priorities fixing it! I wonder if I can get this trending on Twitter #cliveselley @Offcom

[stoneysoprano @stoneysoprano]

What exactly is the point of this Twitter account? I have given you the reference with Plusnet so @OpenreachHelp perhaps you could take it up with them. I have raised a complaint via Plusnet.

[stoneysoprano @stoneysoprano]

I wonder if I can get this trending on Twitter #cliveselley

[stoneysoprano @stoneysoprano]

As I can't work, I wonder how many times I need to retweet with #cliveseely to get this trending on Twitter....