Jessica Starr

I am a witch and my magic is stories (I’m great at spelling). Reader 🌟 Writer 🌟 Witchy Youtuber

[Jessica Starr @story_witch]

I’m back ❤️❤️❤️

[Jessica Starr @story_witch]

@TeamYouTube The team don’t have any information and it’s been three months. There is no escalation process. How do you suggest I get it resolved (apart from continuing to wait while nothing is done)? Seriously?

[Jessica Starr @story_witch]

Still no proper follow up from @TeamYouTube @YouTubeCreators about my channel hack. Nearly three months on.

[Jessica Starr @story_witch]

@YouTubeCreators 0 because my channel is still suspended after being hacked. Please reinstate. YT already acknowledged the hack over 2 months ago.

[Jessica Starr @story_witch]

@TeamYouTube I have followed all of YouTube’s directions on what to do but no one will tell me what the issue is (YT already acknowledged the hack) or why it is taking this long. If I ask creator support they just say they can’t give a timeframe.

[Jessica Starr @story_witch]

My YouTube channel - Jessica and the Moon - was hacked on July 12th.

[Jessica Starr @story_witch]

@TeamYouTube Yes @TeamYouTube I saw your reply. But it’s not helpful at all. You can see the kind of generic emails I’m getting from creator support. It’s been over two months now and nothing has changed. I’m still unable to use my channel.

[Jessica Starr @story_witch]

Still no proper response or help from @TeamYouTube
Please, I need a human to look at this and get my channel back. This is not how you treat the victim of a hack.

[Jessica Starr @story_witch]

@TeamYouTube The reply was no help (picture) @TeamYouTube I need actual help from a human. The groundhog say ai bot response limbo is not helping.

[Jessica Starr @story_witch]

@TeamYouTube @YouTubeCreators I’m assuming it’s a bot that’s decided the appeal as YT have acknowledged that I was hacked.

[Jessica Starr @story_witch]

@TeamYouTube When I log into YouTube studio it says my channel will not be restored, but the emails from YouTube partner program says it’s still being investigated. Please help me @TeamYouTube @YouTubeCreators

[Jessica Starr @story_witch]

I’ve been a creator on YouTube for almost 8 years. My community is small (13k followers) but incredibly important to me.

[Jessica Starr @story_witch]

I will continue to add any updates I receive. I’m going to attach screenshots of the “help” I’ve got so far.