Strawberrynet, the leading discount beauty online store since 1998. Over 33,000 products from 800 brands in skincare, makeup, perfume, and hair care.๐
@bilbonteds Thank you for your feedback. Please send us an email regarding your experience and any issues encountered when placing your order on our site so we can look into the matter. Our email address is [email protected]. Thank you. We look forward to hearing from you!
@nickeee_tweets Hi there,
To better assist you, please kindly send your queries to [email protected] so that our customer service team can help you with your concerns.
@lwz1973 We can ship orders to Indonesia however, our shipping partner is unable to send items classified as 'Dangerous Goods' to you including other items with high alcohol content. Due to current situation, please expect a delay in delivery of international shipments during this period.
@BLOoMIND Please send an e-mail to [email protected] along with your order number so our customer service team can help you look into this matter. Thank you.
@0zzieBattler Hi there , May we kindly suggest you to uninstall and reinstall the app to the updated version.
We hope this helps and should you have any further queries, please feel free to contact us.
@DDragonmuaythai Hi there, for security purposes, please e-mail [email protected] so we can help. We respond to all queries within 24 hours time. Thank you.
@ValCarissa8618 Hi there, your parcel is currently in transit. Should you have any other queries, please feel free to send an e-mail to [email protected] for assistance. Have a nice day!
@Orcinus501 Hi there , please be advised for Aramex Express (Prepaid VAT) there is an additional fee 15% VAT surcharge of order value.
Should you require further assistance, please feel free to contact us again.
@ganteisan Your order has arrived in Chile on 09-Jul-2020. It is best that you check with the Correos Chile with tracking number RP207625015SG as you may need to pay a fee to collect your parcel. Tracking can be found here: https://t.co/ACpYmUbAWz
@MJD_Marta Hi Marta,
We are very glad to know that you have received your order.
We hope you enjoy your purchases and we look forward to hearing from you again soon.
Thank you for shopping.
@AbhilashChagan1 Hi Abhilash,
Your order was hold due to incomplete recipient name. We have sent you an email to confirm. Please reply to that email and provide your complete name.
You may also send email at [email protected] Thank you