Strobe Technologies

@StrobeIT is an IT #Support & #Maintenance company that specialises in support for desktops, servers and protection of them.

[Strobe Technologies @StrobeIT]

@MicrosoftSB @MicrosoftHelps @Microsoft365 have keep me chasing for nearly 48 hours.

So far we have had only 4 calls back on our 7 open tickets, and these have been from unqualified agents that cannot speak our language or even understand the issue.

Microsoft reach out to us!!

[Strobe Technologies @StrobeIT]

@Microsoft365 We are approaching 30 hours with no support. All we can do it get third party non-UK or US based teams to contact us.

They have no idea what they are doing and don't understand English.

Does Microsoft care this little about its partners?

[Strobe Technologies @StrobeIT]

@Microsoft365 @MicrosoftHelps we as a partner have been trying to get support for 10 hours. All we get is the bad 3rd party companies that know less than us, can you contact us direct as your support when you can bypass the 3rd parties is actually good.

[Strobe Technologies @StrobeIT]

@Microsoft365 I'm wondering if Microsoft are killing off Microsoft 365 as they don't have any interest in supporting it or providing working access to it

[Strobe Technologies @StrobeIT]

@Microsoft365 I have tried that and still after 11 hours I cannot get hold of you. Even to the point I have just spoke to a person who rudely hung up on me!

[Strobe Technologies @StrobeIT]

@NokiaMobile Is the image and time frame in the image shared here correct?
https://t.co/eyewHLqP6s

[Amal Ismail @Amalismail_7]

@NokiaMobile Showing this again.

[Strobe Technologies @StrobeIT]

@Outlook love the function, how many times do you flag and forget

[Strobe Technologies @StrobeIT]

@SkyNews How is this racist article even allowed online!?

Funny how they don't report on things like how they block business VoIP system on their broadband service half way through #COVID19 lock down cutting UK businesses voice communications.

We need to stop junk articles like this!

[Strobe Technologies @StrobeIT]

We are still opening and operating while sticking to #PhysicalDistancing guidelines to support you #ITSupport needs.

#SocialDistancing

[Strobe Technologies @StrobeIT]

@botcom It is impossible!

And people need to stop calling it #SocialDistancing it should be #PhysicalDistancing as we should all be more social not less

[Strobe Technologies @StrobeIT]

@lcrummay Believe so, we have not had anymore complaints now

[Strobe Technologies @StrobeIT]

@lcrummay No problem at all!

Just seems completely daft, you think they would prioritise services like VoIP to been the country working

[Strobe Technologies @StrobeIT]

We are getting more reports of issues with @skytv for clients working at home due to #Covid_19 when trying to use @Office365 services.

See our blog here for details
https://t.co/ejR1TMtHhG

[Strobe Technologies @StrobeIT]

@skytv have hindered businesses by blocking business #VoIP systems running @3CX

See our blog for more info and resolution.
https://t.co/ZqPcaQQV88

@skytv please resolve these issues asap as UK businesses need #VoIP during #Covid_19

[Strobe Technologies @StrobeIT]

Dear all

During COVID-19 we are pleased to say we are still operating and doing our best to keep clients working.

For more information please visit our blog here
https://t.co/rej9IGIiU3

[Strobe Technologies @StrobeIT]

Amazing post, we find this all the time.
If you can get them to move they seem shocked to get good support! https://t.co/eSrFfUqR4g

[Strobe Technologies @StrobeIT]

#bluemonday is not just effecting our systems but others too; just found a perfect example!

[Strobe Technologies @StrobeIT]

We are glad to say we are no longer #WorkingBlind totally as we now have some of our services returned to a normal state.

Our engineers are vendors are working hard to fix the remaining issues, but we should now be able to help you all efficiently now.

[Strobe Technologies @StrobeIT]

#WorkingBlind at present due to a failed upgrade with our monitoring and support platform.

As soon as these services are back up we will be getting catching up with support requests as soon as we can.

[Strobe Technologies @StrobeIT]

If your a tech or MSP join the revolution! https://t.co/2IOCxQcniN