@AlisonH47922699@MWEBTweets Thanks for this. But in my case I'm simply reactivating a line that was already working perfectly. I told Mweb to put a stop to the cancellation almost a month in advance but it was still cancelled anyway despite my efforts.
@MWEBTweets I have sent multiple private messages to Mweb on this platform. They have all my details already. I just want my issue resolved and if it can't be resolved, I have a right to know to I can move on from Mweb.
How is it possible for an order to be placed almost a month ago but still no movement from your side? The fibre is already installed. All that's needed is just an activation. Come now @MWEBTweets
@MWEBTweets After waiting for more than 40mins on the line for service, and 10mins of your agent making excuses for the poor service, he drops the call. Honestly, pathetic service.
@HonchosSA I sent email query to your customer service but I have still received no response. This was over 3 weeks ago. I got food poisoning from your chicken in Richards Bay!
@MWEBTweets Hi. I have a fibre line with mweb. I've noticed recently that social media sites load incredibly slowly. I can also barely stream at 480p on Twitch. Why am I being throttled when I pay so much for my fibre line?
@Vodacom your technicians came to my house to install fibre lines more than 2 weeks ago. They put in an ONT. Up till now the ONT is not set up? How is this acceptable? Where is the accountability? Pathetic service Vodacom.