Stuart Lowden

[Stuart Lowden @stuart_lowden]

@British_Airways

British Airways customer service is appalling! Don’t answer the phone, don’t respond to email complaints (sent in complaint about a booking error three days ago - still no response), the chat function is useless. A loyal customer for over 20 year, not any more

[Stuart Lowden @stuart_lowden]

British Airways customer service is appalling! Don’t answer the phone, don’t respond to email complaints (sent in complaint about a booking error three days ago - still no response), the chat function is useless. A loyal customer for over 20 years, now starting to question why..

[Stuart Lowden @stuart_lowden]

Got advice from HMRC. Sounds like nothing to stop EE sending VAT invoices - but they clearly can't be bothered #EEpoorcustomerservice

[Stuart Lowden @stuart_lowden]

Having problems with EE who refuse to issue proper VAT invoices - is that legal? #EE #HMRC