@ElectricIreland just spent 2 hrs 10 mins on hold to be then cut off never mind the manager call I was due to receive 2 days ago and still waiting on that #frustrated
@ElecIrelandNI so got cut off whilst on hold for 2 hrs 10 mins not to mention the manager call back I was due within a 10 day window according to your colleagues which was Tuesday past, nothing short of a shocking customer service #frustrated
@ElecIrelandNI so just spent 2 hrs 10 mins on hold to be just cut off, not to mention the manager call back that one of your colleagues advised me can take up to 10 days which was Tuesday past and still no call #poor#customerservice#frustration
@ElectricIreland Northern Ireland I was told my one of your colleagues that there is a 10 day window for a manager call back which was Tuesday past not to mention the hours on hold to be just cut off