Retail tech innovator; founder of becco - helping store associates deliver great customer experiences; proud father of smart kids making impact on our world
It's hard to have an objective, open-minded, emotion-free conversation about performance if there is no data to discuss. It's also hard to track progress. This is part of the reason I created the Dot Collector. I also recommend thinking about other ways that people's responsibilities can be put in metrics. One example: You can have people note whether they did or didn't do things on checklists, which you can then use to calculate what percentage of tasks they complete. Metrics tell us whether things are going according to plan--they are an objective means of assessment and they improve people's productivity. #principleoftheday
For organizations to avoid The Great Resignation, they need to listen to their people and mount a Great Retention instead. Whether it’s the flexibility of working where they want, when they want, or the freedom to take time off and recharge, employees... https://t.co/zQpHIRAYRm