Style Alert

A Personal Stylist on your 📲 who finds pre-owned items you’ll love 💁🏼‍♀️ chat with your stylist 24/7 🌎 being sustainable is easy + fun!

[Style Alert @stylealertco]

@Catheri03741074 Hi! Yes, we are accepting Trade-Ins. If you have items that you'd like to send in to us, please send us an email from the email address associated with your Material World account to [email protected]. From there, we'll be happy to provide you with a prepaid Trade-In label.

[Style Alert @stylealertco]

@EtyYopi We're sorry to hear that your experience was not a satisfactory one. If you still require assistance, we kindly ask that you send an email to our customer support at [email protected] and we'll be more than willing to assist further.

[Style Alert @stylealertco]

Just posted a photo https://t.co/NQPYYGW2Ft

[Style Alert @stylealertco]

Just posted a photo https://t.co/lGtaiQogDi

[Style Alert @stylealertco]

We will be using our platform to introduce fantastic black designers we've added to our brand list at Material World, where we circulate designer fashions to extend the life cycle of each quality garment.

Today we… https://t.co/01FHxuBcIc

[Style Alert @stylealertco]

@cayliemccall Hi there, we can see that we have sent you an email stating that your subscription was cancelled already and we have issued a refund to the styling fee. We do apologize for the inconvenience and we didn't meant to make you feel upset.

[Style Alert @stylealertco]

@eraromeros Hi, we can confirm that your seller returns are now being processed. Please allow 5-7 business days for your returns to be shipped.

[Style Alert @stylealertco]

@eraromeros We still don't see that you have responded to the offers.

[Style Alert @stylealertco]

@Lost_inOK Hi there, we do apologize for any inconvenience you may be experiencing. Please send us a dm or email us so we can help you with your concern. We're here to help.

[Style Alert @stylealertco]

@ariellec You too! Thank you for understanding.

[Style Alert @stylealertco]

@alexajohara We do apologize for the inconvenience and we didn't mean to make you feel upset. Could you please send us an email so we can help you with your concern?

[Style Alert @stylealertco]

@HeathLS5 May we have your Material box number so we can look into this?

[Style Alert @stylealertco]

@HeathLS5 If you weren't able to return your items because you can't go to the FedEx location near you, we have an at-home pick up service with FedEx. If your returns were late and you had sent us a heads up regarding this, we may issue a refund to your card.

[Style Alert @stylealertco]

@HeathLS5 Hi there, we really do apologize for any inconvenience you may have experienced. Please send us an email so we can help you with your concern.

[Style Alert @stylealertco]

@eraromeros After items are owned, they lose a significant value regardless of condition and it can be jarring when you know you paid full retail for them. We understand our service is not right for everyone. Our goal is to provide customers with a seamless trade-in experience.

[Style Alert @stylealertco]

@eraromeros Hi there, we do apologize if we made you feel upset. We work hard to price according to competitive resale value, style, and condition. This value comes from historical data from across the market and is not always correlated to the price you paid.

[Style Alert @stylealertco]

@ddaaannnniiii Hi there, how may we help you?

[Style Alert @stylealertco]

"Call me a romantic but it's fun to feel like fate played a role in finding the perfect dress. Someone else had to purchase the dress, decide it wasn't for them, it then found its way into this shop, and now it's in your hands." Read more ➡️ https://t.co/Q3zD95MvMQ