It’s been a minute.
2015–2018
- Exited FreeCharge. Spent time learning and investing.
- Pondered about: Why can't trust be rewarded? Started with $1M of personal capital.
- Launched CRED to reward people for paying credit card bills on time.
2019–2025
- Built a system run by a team that values ownership, judgment, and craft.
- Grew from 0 to 17M members by aligning incentives with behaviour.
- Built several products during COVID lockdowns.
- Raised $900M+ from global investors. Did 4 ESOP buybacks.
- Made Indiranagar and IPL ads slightly more interesting.
- Received a full stack of regulatory licences.
- Lost 35 kilos.
- Scaled from 0 to ~$325M ( ~₹3,200 crore) in annual revenue across payments, lending, insurance, commerce, wealth, and credit cards.
2026
- First profitable quarter (yet occasionally asked what our business model is)
- Raised another $900M from Meta in primary and secondary capital.
- Announcing our 5th ESOP buyback.
Today
CRED is ready for its next phase. I am stepping back and @miten steps in as interim CEO, partnered with an incredibly talented team. He has been heading strategy and finance and suffering me since 2020. I’m stepping away from the operating role and will continue as a shareholder. My commitment doesn’t change. Just the role.
Extremely grateful to our members, partners, regulators, and investors who made this possible. And to our board, Shailendra, Micky, Saurabh for their extraordinary conviction.
Team CRED, I’ll still expect you to be a 10x version of yourselves.
As for me, I’ll be joining Meta to lead WhatsApp globally.
Meta comes in as a minority investor in CRED. No access to member data.
While it’s come very far, the delta between WhatsApp today and its full potential is massive. I look forward to working with Mark, Chris, and the leadership across Meta for the next step in WhatsApp’s journey. Will, thank you for scaling something the world relies on quietly, and for making this transition smooth.
Onwards.
Building an intuition of the Agentic Systems and you always come back to where it started. ReAct is the paper that gave agents their fundamental loop: Thought, Action, Observation. Chain of Thought taught models to reason. Action-only models could use tools. ReAct was the first to show that interleaving both — letting the model think, act, observe, and think again — unlocks a completely different class of capability"
Visited @100xSchool and gave a talk to the next Super 30 batch
Had a really good time sharing some things I learned from my Super30 experience and talking about what’s happening in Bangalore right now around AI and startups
Also enjoyed spending time with @kirat_tw :)
Building in public is intimidating. In the era of "Vibe Coding," it feels like everything is just a prompt away.
But there’s a gap between generating code and understanding architecture—between a wrapper and an Engineer.
I’ve spent too much time procrastinating out of fear that my projects aren't "complex enough." No more.
I’m starting a journey to build intelligent, high-utility systems from the ground up. Not just prompts, but architecture, data flow, and backend rigor.
Goal: 1 project every 2-3 weeks.
Project 1 starts today. Let’s get to work. #BuildInPublic #SoftwareEngineering #AI