subhro mukherjee

Direcror at Deloitte digital, tech enthusiast. Manchester united and Indian cricket team fan. Views are personal

[subhro mukherjee @subhrodotm]

Dear @urbancompany_UC Please fix your app and have better customer experience team. From morning i booked a service which has broken down twice under warranty and the technician is not coming and now i am unable to reschedule in your pathetic app

[subhro mukherjee @subhrodotm]

@JustSnabbit please fix your processes before taking money from customers and committing service #pathetic

[subhro mukherjee @subhrodotm]

@IKEAIndia having a bad experience with delivery of my product. First of all its delayed and secondly the customer care representative showed no empathy in prioritising my delivery and gave a new date which is 6 more days from today.
#poorcustomerservice #badexperience

[subhro mukherjee @subhrodotm]

Really disappointed and perplexed by how KKR management js using Russell this year both while batting and bowling. #KKRvsPBKS #poorcaptaincy @KKRiders #IPL2025

[subhro mukherjee @subhrodotm]

@UC_Assist Yes just want to acknowledge that you have to have exceptional circumstances especially in winter months when the usage is not high to accommodate additional 1-2 days grace. You took the money the person took 5 star and the customer regrets later

[subhro mukherjee @subhrodotm]

@urbancompany_UC your service is pathetic - for 1 day change in warranty for an ac service done pathetically in winter months you are unable to provide customer any support nor taking any feedback for change in rating of the service #poorcustomerservice

[subhro mukherjee @subhrodotm]

@UC_Assist And this is plane extortion to ask for a fresh booking for an expiry of warranty which happened yesterday. Yes it’s my fault that I didn’t switch it on but it was winter time

[subhro mukherjee @subhrodotm]

@UC_Assist How will you make it right when your service agent cannot help and the person who came forcefully made me give 5 stars

[subhro mukherjee @subhrodotm]

#INDvsSA #brainlesscaptaincy

[subhro mukherjee @subhrodotm]

@AxisBankSupport Unfortunately no support as usual

[subhro mukherjee @subhrodotm]

@AxisBankSupport I am unable to login to my account as I have 2 customer ids generated thanks to your pathetic service and moreover my RM has left the system. Nobody is able to help me on your phone banking and I am stuck with your useless banking service #pathetic #RBI @RBI

[subhro mukherjee @subhrodotm]

@Uber_India

[subhro mukherjee @subhrodotm]

@Uber_India @Uber I am threatened by your folks at airport and not allowed to ride on Uber green because I insisted on keeping the luggage on the front seat

[subhro mukherjee @subhrodotm]

Please help I am feeling safety issue and I am going with an infant

[subhro mukherjee @subhrodotm]

Please help I left stranded on terminal 2 in Mumbai airport

[subhro mukherjee @subhrodotm]

@gozocabs pathetic service and so risky booking on your platform. After booking for an out station cab, driver Whatsapps at 1.38 am in the night for a 6 am pickup that he is unable to come and asking me to cancel the booking.

[subhro mukherjee @subhrodotm]

@Uber_India your drivers is asking for cash and made me step out of the vehicle in Bengaluru airport, most importantly the spots at the airport are not able to help. I was asked to step out of the car #unsafe #rude

[subhro mukherjee @subhrodotm]

@pharmeasyapp Thanks for the support and quick turnaround d strays- hope this doesn’t repeat again

[subhro mukherjee @subhrodotm]

@pharmeasyapp made the biggest mistake of ordering from your app. Please don’t try to cross sell and upsell your products when the customer is requesting to be not disturbed #pushselling #badexperience

[subhro mukherjee @subhrodotm]

Also the guy didn’t give me the bill initially, when asked later- picked it up from the dustbin and gave me the same #horrible #poorcustomerservice #unhygienic

[subhro mukherjee @subhrodotm]

@KFC_India I had a horrible experience at your Vicino mall, Oshiwara Mumbai outlet. The person taking the order was rude, didn’t give me a combo with burger when asked for it and charged separately for fries, Pepsi and coke and the quality of chicken was also not upto the mark