@TMobileHelp It's just terrible to see how dysfunctional the support team is in regards to process a simple refund. No one has a clue what the previous rep did and no follow up even from supervisors who I spoke with.
@TMobileHelp I've been with Tmobile for over a decade and recently switched carriers. As I was paid in full for the month I was owed a refund, its been over 2.5 months and calling several times asking for status all I get is some one didn't do their job and we are working on it.