@amazonIN@AmazonHelp I received a faulty power bank and I am unable to return it. As per your team no pickup option is available. I have returned many products before this as well. Yesterday I was informed that it will be picked up today but it did not happen.
Help. Thanks
@AmazonHelp@ajassy@amazon@amazonIN You want me to courier it to you. Is that really a solution? I asked for a detailed email, that also your team did not send. Is this how amazon operates. Is this the company value and ethics ???
@amazonIN As mentioned in the message I called, but upon calling i was informed that investigation is not yet completed. Why was I asked to call the service team when the issues are not yet resolved? They asked me to call again at 10pm. This is not expected.
@AmazonHelp Dear Famita, every time I have to speak to a new support and explain everything. There is now way for escalating this issue. I am helpless here. Kindly understand my frustration and help me to resolve this.
@AmazonHelp Dear Famita,
At this point I don’t know how do I make you understand, should i try to explain in some other language. Your link keeps landing me to this page, which i have done numerous times
@AmazonHelp@amazonIN Dear Fatima
I have already contacted your service team. However they only informed me that the information provided earlier was wrong and i hustled have to wait till 10pm & exactly at 10 pm the issue will be resolved. So I believe that the parcel will be delivered after 10pm
@amazonIN Please can anyone from your senior customers support team reach out to me. I am having trouble returning an item and the customer service team is not supporting me.
Kindly DM so I'll share contact details.
@officialepfo by when passbook page will start working? Almost every day site is down, why simply govt can’t fix EPFO website and make it user friendly? Govt talks about PF withdrawal through ATM but a user friendly website can’t be managed.