Sudhish Nair

[Sudhish Nair @sudhish09]

@JioHotstar I have raised tickets multiple times but haven’t had any response on email or sms. I have been wrongly charged but cannot get through to the customer care. Would I be getting any assistance at all?

[Sudhish Nair @sudhish09]

@SonyLIV can’t watch the champions league game. Just a frozen screen, is this what paid subscription gets!?

[Sudhish Nair @sudhish09]

@SonyLIV The app isn’t working. Can’t watch the game. Do something

[Sudhish Nair @sudhish09]

@embralinocarlo Fake

[Sudhish Nair @sudhish09]

And this refund is a problem with @Swiggy @zomato and other quick commerce apps do the same.
No value of the time, effort and emotions of a customer in India.
@fayedsouza @TheQuint @QuintHindi @firstpost @BrutIndia @s0humshah @humansofcinemaa @Samdish @PMOIndia @MIB_India

[Sudhish Nair @sudhish09]

Movie experience at @_PVRCinemas @PicturesPVR is anyways not great with the 20-25 mins of ads that you have to sit through. If it is mentioned on your ticket that the movie starts at 11am, then for sure it won’t before 11.20am at least. But they hit a new low yesterday.

[Sudhish Nair @sudhish09]

Never did once they accept that it was wrong on their part, on top of that, made the customers feel like they are actually doing a favor refunding the ticket amount. I fail to understand how refunding the cost of a service that you did not provide is a favor.

[Sudhish Nair @sudhish09]

@jaypore I just had the worst experience in your Phoenix Marketcity, Bangalore store.
Selected an item, was told it can’t be sold due to a pricing error on the system. There was a ₹100 difference for which I had to come out of the store empty handed. Customer centricity lacking

[Sudhish Nair @sudhish09]

@nikestore @Nike
My order: C01387798928 for shoes as a gift to someone in US just got cancelled. Reason: Indian payment instrument. You will get paid for the order then why is an Indian payment instrument a problem??

[Sudhish Nair @sudhish09]

@zomatocare @zomato
You messed up the order and now are not even issuing full refund. Is this how Zomato works!!! @deepigoyal I thought it was customer first, seems like it’s not. And when asked why not a full refund, response “I’m sorry I won’t be help you with a reason”

[Sudhish Nair @sudhish09]

@zomato table reservations (1st Dec 9.30pm) done through your platform not honored by @TheYellowChilli Greater Noida, stating @zomato takes reservations without consent. HELP!
Also, your customer service asked to wait 24hrs to resolve i.e. after the reservation date and time 🙄

[Sudhish Nair @sudhish09]

@SonyLIV
Love watching MasterChefIND but the Livspace ads that pop in between are quite scary if watching in the night. Can you please put a timer or notification that an ad is about to come.
Also, can you tweak the ad for it to not start with those scary faces

[Sudhish Nair @sudhish09]

@TataCLiQ thought Tata has good customer service. My first order, got a damaged product. Customer care told to drop an email. Did so and today, when I called the customer care, I got to know the complaint had not been registered at all. JUST WOW
When am I getting a resolution?!

[Sudhish Nair @sudhish09]

@netflix can you please add Terminator 2: Judgement Day for India 🙏🏽

[Sudhish Nair @sudhish09]

@SwiggyCares Also, now I got to know that out of the money spent I will not get refunded the whole amount. Please have this ordered picked up from here and get me my money back in full

[Sudhish Nair @sudhish09]

@Swiggy
What’s with your customer service ?
First you take 30 mins extra to deliver the order and then the whole order is spilt. Can’t have it and I’ve been asked to wait another 1 hour for replacement. How are you compensating me for my time and bad experience.
Please refund!!

[Sudhish Nair @sudhish09]

@SwiggyCares Order Id- 175006638545 .
It is spilt fully and not edible. Replacement is also not being given and neither is the money being refunded. Why?