Susan Stowers

[Susan Stowers @suestowers]

@ZARA_Care I have sent a message, still no reply!

[Susan Stowers @suestowers]

@ZARA_Care I have tried without any luck to get in touch with your complaints department.
I bought an item in store that is faulty yesterday, but do not live anywhere near a store to return the item, the only response I get is to return to store when I have clearly said I can’t!

[Susan Stowers @suestowers]

Still trying to contact @itluggage after receiving a faulty item, trying to arrange for it to be returned to receive a refund. Left messages, sent emails and tried to contact them on X no response - avoid this company!

[Susan Stowers @suestowers]

@BenNunnUK @barnardos @stjohnambulance Oh no poor you. I really hope you are okay and wish you a speedy recovery x

[Susan Stowers @suestowers]

Beware buying electrical goods from @JohnLewisRetail. Appalling customer service, over an hour spent on the phone, being shoved from pillar to post and still no resolution. Happy to take your money, even happier to ignore you when there is a problem.

[Susan Stowers @suestowers]

@johnlewishelp Beware buying electrical goods from John Lewis. Appalling customer service, over an hour spent on the phone, being shoved from pillar to post and still no resolution. Happy to take your money, even happier to ignore you when there is a problem.

[Susan Stowers @suestowers]

@frankienbennys I should not have to do this, you have stolen my money. I have already sent several emails and made phone calls. Why do I need to chase you, this should have automatically refunded.

[Susan Stowers @suestowers]

@frankienbennys BEWARE! due to train strike I cancelled a booking, gave 4 days notice. I had pre ordered & paid for a bottle of prosecco, after several phone calls & emails, I am still struggling to get a refund. DO NOT prepay before your visit, you will fight to get a refund.

[Susan Stowers @suestowers]

@marksandspencer Absolutely no help at all, asking for order information but still no actual help! M&S have definitely gone downhill, the service and products, DO NOT ORDER FURNITURE from them you will be disappointed!

[Susan Stowers @suestowers]

@marksandspencer I ordered and received two 3 piece suites, both were dreadful quality - the second was returned yesterday leaving me without living room furniture. M&S feel a £25 goodwill E gift voucher is suitable for the inconvenience they have caused!! An insult, I am furious

[Susan Stowers @suestowers]

@superdrug dreadful service, placed an order and wanted to cancel within 30 mins, live chat absolutely useless, told to wait until goods arrive in store and contact them again! Waste of so much time - both mine and Superdrug’s employees

[Susan Stowers @suestowers]

@greateranglia I am traveling from Frinton on Sea into London Liverpool Street tomorrow morning. Earlier in the week I looked at train times and there was one at 09:01, today I looked and the train are every two hours at 08:01 and 10:01 etc throughout the day. Is this correct?

[Susan Stowers @suestowers]

@ZacharyStarr27 @HamiltonMusical Changed my date, due to the train strike, now going one day earlier, seats in same price bracket, charged £71 (2 tickets). Excuse was prices have gone up (clearly will sell my old tickets at new price). Plus £15 admin fee. Now charged £103 per ticket- £95 on theatre website!! 😡

[Susan Stowers @suestowers]

@ZacharyStarr27 @HamiltonMusical They do have Twitter, they just block anyone who tells the truth about their service

[Susan Stowers @suestowers]

This is what happens when you expose a company for ripping people off #londontheatredirect

[Susan Stowers @suestowers]

#londontheatredirect if only I had read some of your reviews! You have blocked me from making comments on Facebook. You really do not want anyone to know the dreadful customer service you are offering. I honestly hope everyone thinks twice before booking with you!

[Susan Stowers @suestowers]

Beware #londontheatredirect they will rip you off! Selling tickets way above direct from theatre price and absolute scandals when you need to exchange!

[Susan Stowers @suestowers]

@BenNunnUK @Flo_Wilk amazing news, congratulations to you all x

[Susan Stowers @suestowers]

@greateranglia This train left Liverpool Street, but we are still only a few feet past ingatestone! What are the delays now????

[Susan Stowers @suestowers]

@greateranglia Are there any bus replacement services from Shenfield to Colchester and beyond?