John Suffield

[John Suffield @SuffieldJohn]

Well I won't be shopping again @IcelandFoods

https://t.co/RYl0PhdnsU

[John Suffield @SuffieldJohn]

@Hambofoundation @claire80lomas A beacon of light to so many with disabilities so sadly missed

[John Suffield @SuffieldJohn]

@RoselineS73883 My partner has escalated to your CEO, you're an absolute shambles @British_Airways . Your handling of this is shameful!

[John Suffield @SuffieldJohn]

@british_airways somewhat disappointed to have my flight from new York yesterday evening cancelled at 8 am that morning. What is more disappointing is that you are uncontactable by phone and directed me to your website. You're offering @Ryanair service at premium cost. Explain

[John Suffield @SuffieldJohn]

@ChisMatters The fix has now moved to 9:30 to 10:30.

[John Suffield @SuffieldJohn]

@metpoliceuk can you send an officer out to Orpington high street urgently. Traffic is at a standstill and has been for the last 30 minutes

[John Suffield @SuffieldJohn]

@MPSBromleyTown can you do something urgently about the traffic on Orpington high street. It's stationary for the ladtv25 minutes

[John Suffield @SuffieldJohn]

@British_Airways Thanks Tom
Can I suggest you consider recruiting more people for your call centre to cope with peaks in demand and offer a service for your customers rather than running skeletal staff numbers to maximise shareholder profits?
John

[John Suffield @SuffieldJohn]

@British_Airways @Ryanair Hi Alison, so going back to the original two questions I raised, it was flight BA2272 from new York to Gatwick - what was the actual reason it was cancelled?
Can you also explain why you resource your call centre so inadequately and customers are unable to speak to anyone?
Thank

[John Suffield @SuffieldJohn]

@British_Airways @Ryanair Another link. I think you have totally missed the point here...
@British_Airways

[John Suffield @SuffieldJohn]

@British_Airways @Ryanair It would be nice to have the reason for the cancellation and I would suggest rather than putting shareholder interests first you start thinking of your customers. The first simple step would be to appoint a customer service director accountable for delivering customer service

[John Suffield @SuffieldJohn]

@neilsutton2002 @parkrun Congratulations, well-deserved 👍

[John Suffield @SuffieldJohn]

@RunThroughUK I emailed Friday with confirmation of payment and list of our runners, but had no response. Can you please confirm that they are all registered for this evening's event before we arrive?

[John Suffield @SuffieldJohn]

@RunThroughUK Could someone please call me as soon as possible regarding making payment for a group booking. The telephone number on the invoice you sent does not work

[Rossiter Butchers @Rossiters]

Rossiters charity hog roast tomorrow 23rd December. Please come and support us to help local charities

[John Suffield @SuffieldJohn]

@rentvchannel Zelensky is merely defending Ukraine from an act of unjustifiable aggression. The people of Russia have blood on your hands and your conscience. You are shameful allowing Putin and his cronies to do this. Shameful

[John Suffield @SuffieldJohn]

@KremlinRussia

[Cristina Mas @cristinamas_]

Don't worry, be happy. In front of the barricades protecting now Opera House in #Odessa #Ukraine️ . @diariARA