Ahmad Suhaib

Carpe Diem…😎

[Ahmad Suhaib @suhaib27]

Why and how can my postpaid smart meter is converted to prepaid meter without my consent??? First previous meter was changed to new smart meter stating that it was mandatory and now converted to PREPAID??? connection number - 6766461592 @KESCoHQ @UPPCLLKO @jagograhakjago

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ You are not correct.. I did not get call from you and when I tried calling 1912 it is not connecting… give me someone’s number to call and get my issue resolved!! This is very disturbing.

[Ahmad Suhaib @suhaib27]

Why and how can my postpaid smart meter is converted to prepaid meter without my consent??? First previous meter was changed to new smart meter stating that it was mandatory and now converted to PREPAID??? connection number - 6766461592 @KESCoHQ @UPPCLLKO @jagograhakjago

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ @DMKanpur It’s been months of follow-up… still Kesco choose to convert Postpaid Meter to Prepaid and even disconnected supply to my home due to no balance! Anyone really cares??? @mlkhattar Sir plz help!

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ @DMKanpur 1912 is not even getting connected since morning… you disconnected supply to my home and forced me to recharge to get supply!!! This is not at all acceptable and I need my connection to be restored to postpaid… change my meter back to basic if need be!!!

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ Ultimately Despite all my requests and follow-ups today electricity connection was disconnected due to negative balance??? Prepaid Conversion Forced to Consumers despite court orders….

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ Ultimately Despite all my requests and follow-ups today electricity connection was disconnected due to negative balance??? Prepaid Conversion Forced to Consumers despite court orders….

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ And now supply to my home is disconnected???? @DMKanpur Pls help Sir.

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO My concern is still not addressed. After forcibly installing Smart Meter now conversion to Prepaid is being Forced while it was promised that connection will remain postpaid only!!! @consumerforum_

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @consumerforum_ I have been getting the same reply for last 2 months… it is very astonishing that issues are remaining unresolved for so long time!!! Solve this on priority please!!!

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO It has been almost a month… I do not know when will it be resolved!!

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO Problem not resolved and complaint closed by customer support team?

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO Dear @KESCoHQ & @UPPCLLKO
Someone needs to please pay attention on this as I am asked to wait and will be updated for my issue resolution and now it has been almost a month! Plz Prioritize and Solve.

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO Kindly get this done on priority as I am not able to make online bill payment as I only get recharge option!!! The must restore my connection to postpaid so that I can pay my bill online…

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO I have received the bill but still connection is shown as prepaid in it… kindly see to this…

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO I hope this is done soon…. I have been following things for long.

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO I hope this gets resolved on priority as I have been waiting for almost 10 days for a complaint to be registered only.

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO Another SMS

Dear
Complaint No. KS01032601064
Registered for SERVICE RELATED COMPLAINT
For assistance Call:1800-180-1912 Visit https://t.co/g0c7MdvFAb -UPPCL

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO I called and spoke to your executive on [phone], they have registered complaint -
Dear 9839392702
Complaint No. KS01032600998
Registered for SERVICE RELATED COMPLAINT
Kindly do the needful and resolve.

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @jagograhakjago Can someone help me???

[Ahmad Suhaib @suhaib27]

@KESCoHQ @UPPCLLKO @jagograhakjago No one is calling me can you give me any number you are calling from?? Or give a number to call you???