Sumalatha S

Eager to learn new things.. believe KNOWLEDGE is one precious thing we carry after death too...

[Sumalatha S @suma9latha]

@AmazonHelp @AmazonHelp I placed order for mopping bucket and broom, the delivery agent took OTP and delivered only broomstick and the app says he delivered mopping bucket as well.. I have raised concern, but there is a delay, can you help in this regard

[Sumalatha S @suma9latha]

@JeffBezos @amazonIN @AmazonHelp It’s been 7 days and my return pickup still not happening. I’ve spoken with at least 3 customer care agents, 3 specialized team members, and even a senior team — yet nobody could solve the issue.

[Sumalatha S @suma9latha]

Hope you people fix it

[Sumalatha S @suma9latha]

@krishnabgowda @DKShivakumar I am happy that you people have taken the initiative to make Bengaluru one of the best cities.. I want to highlight that bbmp waste collectors take bribes to collect waste, otherwise they don't even stop.. at our dr one fellow asking for an advance..

[Sumalatha S @suma9latha]

@AmazonHelp Thank you 🙏

[Sumalatha S @suma9latha]

@AmazonHelp Thank you for your help on creating return pickup as promised. I appreciate your efforts on this

[Sumalatha S @suma9latha]

@AmazonHelp I reached out to the customer support team and the special team assured me that a return pickup will happen tomorrow, otherwise an advance refund will be made. Thank you.. make sure the process happens quickly so that I can order again

[Sumalatha S @suma9latha]

@AmazonHelp These are options i see, nowhere it let me speak with customer care.. arrange call back

[Sumalatha S @suma9latha]

@AmazonHelp

[Sumalatha S @suma9latha]

@AmazonHelp So many messages and I don't see light

[Sumalatha S @suma9latha]

@AmazonHelp I have submitted this previously also, no one contacted so far.. now I submitted again, I don't think you pple understand any customer

[Sumalatha S @suma9latha]

@AmazonHelp Since I am also working, I can't access when a link is available for such a short period, can you arrange a call back

[Sumalatha S @suma9latha]

@AmazonHelp No option to reach them with this link, ask them to call me

[Sumalatha S @suma9latha]

@AmazonHelp I have spoken to 10 people, you people are testing customers patience level, kindly solve this issue immediately

[Sumalatha S @suma9latha]

@AmazonHelp I have filled the information on form provided, so far no enquiry or return pickup

[Sumalatha S @suma9latha]

@AmazonHelp Look at these messages on my app, so confusing and why should I beg for return pickup being prime member, i insist investigation on this and initiate refund first for my further orders

[Sumalatha S @suma9latha]

@AmazonHelp Received damaged product, it's for construction and waiting for refund, but they are delaying the pickup, logistics department failure and customer care support don't have empathy, I have many more things to order

[Sumalatha S @suma9latha]

@AmazonHelp I am unable to send private message

[Sumalatha S @suma9latha]

@AmazonHelp I need immediate return pickup, waited for a very long time, kindly help customers