@DStv_Kenya I upgraded my DStv to watch world cup . It has refused to downgrade to my previous status . What can I do . I want to pay my previous category.
@KCBGroup i am KCB customer. An individual calling himself Metropol KCB Debt Collectors contacted me asking me to remit may loans to them. Do you know them?.
Mobile banking providers you have been pushing your expensive loans down throats choking us. Now Kuna dawa... We will never pay back... Bila CRB muta do?
I love @SafaricomPLC for giving you filiza after quitting. My only complaints is on their mobile banking partners milking customers even after thet ran away from banks to Mpesa
Why is @KCBGroup mobile banking system mocking me?. It sends me this message Dear David , you can now access Salary Advance on mobile upto a limit of KES 71600.0. Dial *225# to access. On applying for paltry 5k it tells me the system has declined... Can some cane this joker?
Kenyans celebrated financial freedom by running away from banks when @Safaricom_Care Mpesa came . How did mpesa return its customers to banks through @kcbmpesa and @MShwariOfficial ?. Banks have no drop of mercy in their dna. #mobilebankinghurts
@Safaricom_Care always have a warning of donot share your password with anyone yet they have shared all mpesa data with mobile banking business partners to a point of using same password in Mpesa Services with partners like @MshwariCare @KCBGroup. @Cofek_Africa check this
@safarico254 I gave to you when registering mpesa and line. Safaricom violated my rights by extending my data to mobile banks including using same password which I restricted to Mpesa. I am not Mobile banks cash cow. They have milked my account but I refuse my mpesa
Feeling harrased by @KCBGroup system with so many messages even after accessing my account to pay itself. Just want to quit mobile banking and visit the bank in old ways to talk to real people. @Safaricom_Care should allow customers to quit bank apps.. Nimechoka
Richard Branson is credited among top entrepreneurs in the world. He started his airline which is bigger than Kenya airways after getting personal frustrations from customer service in other airlines. I feel like starting my own bank.
I am a human being. Let systems deal with other systems. If @KCBGroup and @Safaricom_Care you hired robots to serve people then look for robots as your customers.
Business partnership can be problematic. If a customer has issues with @kcbmpesa do they go to @Safaricom_Care or @KCBGroup ?. The devil is in the details as lawyers say. Is the option to quit?
@KCBGroup By dealing with my issues with human touch not being left at vagaries of system. I repaid my loans hoping to get other loans but system rejected after receiving my money which I borrowed a fren.. Very hurt. I am your customer not just numbers ..