Sumit Gupta

[Sumit Gupta @sumit991199]

@ICICIBank_Care Your shameless X team makes fake commitments just for public optics!

Even after escalating to @RBI Ombudsman (Ref: N202627014020561), you are still sleeping on this. With this level of zero accountability and customer harassment, you are doomed sooner or later!

[Sumit Gupta @sumit991199]

48+ hrs since @ICICIBank_Care promised to connect, yet complete silence!

• False info given
• RM desk hung up 8 times
• 1+ month email follow-ups ignored
• Nodal desk unresponsive

Even after escalating to @RBI (Ref: N202627014020561), zero accountability. Pathetic service!

[Sumit Gupta @sumit991199]

@ICICIBank_Care @ICICIBank_Care @ICICIBank 10 days since your "we will get in touch" lie & NOT A SINGLE CALL received! Truly the most pathetic service:

Mislead people & do unauthorized hard CIBIL checks

RMs disconnect calls 8 times

Email/Nodal teams don't even acknowledge issues

[Sumit Gupta @sumit991199]

@StanChartHelpIN Furthermore, you are completely ignoring my continuous emails regarding the ₹50,000 harassment & delay compensation claim under my @RBI Ombudsman complaint (Ref: N202627014020562). Stop sending copy-paste replies, update CIBIL directly, and revert to my emails immediately!

[Sumit Gupta @sumit991199]

Paid a full card settlement in Dec 2020, yet @StanChartHelpIN @StanChartIN left it as "Written-Off" for 6 years, destroying my credit score!

Dispute now lodged with CIBIL & escalating to @RBI Ombudsman. Zero accountability despite months of complaints. Fix it! #BankingOmbudsman

[Sumit Gupta @sumit991199]

@StanChartHelpIN @StanChartHelpIN @StanChartIN Your Oct 13 email doesn't fix the core issue. You sent the status separately, yet you STILL haven't reverted to CIBIL on my raised dispute (Ref: P04102026433102). Because of your inaction on the backend, my CIBIL dispute is still stuck "In Progress"

[Sumit Gupta @sumit991199]

@StanChartHelpIN @StanChartHelpIN Email received 13-Oct (Ref: 20261005432531) has incomplete details. My CIBIL dispute is still open & SC hasn't reverted. Emailed further details per RBI case. Share exact bureau batch confirmation immediately.

[Sumit Gupta @sumit991199]

@ICICIBank_Care @ICICIBank_Care Another empty bot promise! 11+ hrs later & 1 month since the incident: STILL NO CALL, NO EMAIL, NO APOLOGY.

Stop misleading people on X. You can't evade @RBI Ombudsman (Ref: N202627014020561). Delete the illegal CIBIL pull & penalize staff!

[Sumit Gupta @sumit991199]

@mrxuniverseus 67

[Sumit Gupta @sumit991199]

@Elonupdate88 16

[Sumit Gupta @sumit991199]

@ICICIBank_Care @RBI Ref: 00162aNA2DAS3YT1 | RBI CMS: N202627014020561.

Stop the fake public reassurances on X. Audit the RM call logs, penalize the misconduct, and purge the unauthorized CIBIL pull immediately! @ICICIBank

[Sumit Gupta @sumit991199]

@StanChartHelpIN @StanChartHelpIN Generic updates won't do. You breached the 30-day RBI mandate & delayed to 27-Oct.

Formal complaint filed with @RBI Ombudsman:
• RBI Ref: N202627014020562
• CIBIL Ref: P04102026433102

Issue NDC & correct bureau records to "Settled" immediately.

[Sumit Gupta @sumit991199]

@ICICIBank_Care Case Details:
• RBI CMS Ref: N202627014020561
• ICICI Internal Ref: 00162aNA2DAS3YT1
• Date of Incident: 09-Sep-2026

All requested docs shared on 16-Sep with zero resolution. Purge the unauthorized CIBIL pull & take action on RM staff immediately!

[Sumit Gupta @sumit991199]

Shocking deficiency & harassment by @ICICIBank @ICICIBank_Care!

Rep Pooja misinformed me, triggering an unauthorized hard CIBIL inquiry without consent. Their RM desk then disconnected 6 calls in a row!

Escalated to @RBI Ombudsman:
Ref: N202627014020561
Fix it #BankingOmbudsman

[Sumit Gupta @sumit991199]

@StanChartHelpIN Reference Details:
• SCB Complaint Ref: 20260925424148 & 202609025648
• TransUnion CIBIL Dispute ID: P04102026433102
• Card ending: 2723

Issue my NDC/NOC and update bureau records to "Settled" immediately as mandated by RBI regulations.

[Sumit Gupta @sumit991199]

@AmazonHelp @Amazon worst experience ever!
On 31 Dec 7:50 PM, I called to report a fake “delivered” order. Support refused to take my complaint. Escalated to manager Sahil—he laughed, stayed silent, said “system doesn’t allow complaints,” then hung up!
Fix this or lose customers!

[Sumit Gupta @sumit991199]

@AmazonHelp This is the order 408-5479530-5545124

[Sumit Gupta @sumit991199]

@AmazonHelp @Amazon worst experience ever!
On 31 Dec 7:50 PM, I called to report a fake “delivered” order. Support refused to take my complaint. Escalated to manager Sahil—he laughed, stayed silent, said “system doesn’t allow complaints,” then hung up!
Fix this or lose customers!

[Sumit Gupta @sumit991199]

@getpeid Can you make sure I will get that Next weekend.. I don't have smartphone. Wtng since my bday for this gift