Sumit Malik

#ATC
Living with regrets is the biggest regret you will ever have..:)

[Sumit Malik @sumit_mal_ik]

@Basquiatsam0 @Flipkart @flipkartsupport Perfect example why #flopkart is trending...In Dm am being asked to use that help Section...

[Sumit Malik @sumit_mal_ik]

Extremely frustrated with @Flipkart OD43855048368023200 was supposed to be delivered by 17 Oct, but it’s completely stuck with zero updates since then 😡📦.
@flipkartsupport, where is my package and why is cust support completely silent? Need an immediate update on this.

[Sumit Malik @sumit_mal_ik]

@flipkartsupport Paid Rs33 as handling, processing n blah blah fee for Rs1000 order...Still this kind of services ..tried everything in app help options...worthless..

[Sumit Malik @sumit_mal_ik]

@bigbasket_com For a Rs 9 undelivered product due to mistake of BB. I was refunded with Rs 2.38 and charged with offer adjustment Rs 74.51
Which makes -Rs 72.13
Seriously, for a non delivered product instead of getting refund i was charged 72.13 additionally.
What a loot 👏 on name what dntknw

[Sumit Malik @sumit_mal_ik]

@bigbasket_com BNN-2115054856- 20260929, 1 product was missing priced at Rs 9. I raised concern i got a refund of Rs 2.58. Unable to understand how?
Later, Rs 74.51 debited from my wallet in name of offer adjustment. Seriously for BB mistake of non delivering a product of Rs9 .

[Sumit Malik @sumit_mal_ik]

@SwiggyCares @SwiggyInstamart @Swiggy @instamart_it Why dm everytime...within a span of 10 days..your team delivered expired item..seriously...what swiggy think we are here to pay for ur trashes..and after doing this harassing customers for their refund with pathetic customer support..is this how swiggy earns money..

[Sumit Malik @sumit_mal_ik]

This is unacceptable @SwiggyInstamart. Received expired cookies today and the expiry date was intentionally scratched out with a pen. When I raised a complaint, your AI customer support gave a generic response saying it is unable to validate the claim.
@Swiggy @SwiggyCares

[Sumit Malik @sumit_mal_ik]

@SwiggyCares @SwiggyInstamart @Swiggy @instamart_it Order id 248752534901890
Received again an expired item despite so many claims from swiggy it will not happen in future ...we will take action blah blah...and ur 3rd class ai support...shared 2 images with clear Pic of expiry 12 Sept. Still unable to validate..horrible..

[Sumit Malik @sumit_mal_ik]

@blinkitcares I have submitted all details and images via my previous post, but still have no resolution. Your app provides no option to get help, and my emails/follow-ups have been completely ignored for the last 3 days. Please resolve this ASAP instead of calling.

[Sumit Malik @sumit_mal_ik]

@letsblinkit @blinkitcares
ORD08317765424
ordered Sungold Kiwis bt I received Green Kiwis instead. Furthermore, kiwis delivered are 6 days old and not fresh
It is incredibly frustrating to spend more time trying to get this issue resolved than it took for the order to be delvrd

[Sumit Malik @sumit_mal_ik]

@blinkitcares
ORD08317765424
ordered Sungold Kiwis, but I received Green Kiwis instead. Furthermore, kiwis delivered are 6 days old and not fresh.
It is incredibly frustrating to spend more time trying to get this issue resolved than it took for the order to be delivered.

[Sumit Malik @sumit_mal_ik]

@blinkitcares Dropped a mail yesterday as app help option is useless...no revert yet...

[Sumit Malik @sumit_mal_ik]

@blinkitcares
ORD08317765424
ordered Sungold Kiwis, but I received Green Kiwis instead. Furthermore, kiwis delivered are 6 days old and not fresh.
It is incredibly frustrating to spend more time trying to get this issue resolved than it took for the order to be delivered.

[Sumit Malik @sumit_mal_ik]

@SwiggyCares Delivery of expired item by mistake is acceptable in a rare scenario but delivering it intentionally by cutting the date is crime...@jaagograhakjago @jagograhakjago

[Sumit Malik @sumit_mal_ik]

@SwiggyCares Why always dm, i provided all relevant details here like pics order ID n all..let others also know swiggys stand of this shameful act ...

[Sumit Malik @sumit_mal_ik]

@SwiggyCares I already provided product images, your so called customer responses and Instamart order id in my earlier posts...what else required in DM..

[Sumit Malik @sumit_mal_ik]

Appalling customer support from @SwiggyCares @Swiggy. Your Instamart live support is a completely useless loop of automated bots and agents who provide absolutely zero resolution. Even Zepto resolves issues better than this. @instamart_it
#Swiggy #Instamart #ConsumerComplaints