Today, Thursday, May 7th, 2026, the Colorado Springs Public Safety Communications Center will be testing a new assistive AI agent on the *NON-EMERGENCY phone line (719-444-7000) between 9 a.m. and 9:00 p.m. This AI agent (SARAH) is designed to support call handling and improve service efficiency on our non-emergency line. Throughout the testing period, all activity will be closely monitored by trained communications personnel. This test will *NOT impact 911 services, which will continue to operate as normal.