Sumukh Mohan

Technology Sales Professional | Foodie | All views personal

[Sumukh Mohan @sumukhmohan]

@PaytmMoney Correct. The best part is that SIPs don’t get deducted via autopay if you use #PayTMMoney. They’d delete msgs on tickets and for 7+ days, just respond by saying that they have prioritised it and working on it. Great customer support if u have all the time in the world to waste.

[Sumukh Mohan @sumukhmohan]

@AJIOLife @AjioCares not sure why the processes of Ajio are so complicated and not user friendly. Again, FN2966701497 order placed. I want to exchange it, but size not available. So the option left is only return, which is not showing and mentioning as return not available.

[Sumukh Mohan @sumukhmohan]

Mind it, these are shoes. Your chat support is not available whereas its mentioned round the clock availability of support.

[Sumukh Mohan @sumukhmohan]

@AjioCares Not sure what the team is looking into. Now the delivery date has changed to 20th March. Guys, this shipment was supposed to be delivered by 9th and it’s just sheer waste of time to follow up. Arrange for the refund immediately and cancel this order. I don’t want to waste my time

[Sumukh Mohan @sumukhmohan]

@AjioCares order FN3236705634 placed on 5th Mar with delivery date of 9th March. 2 tickets already raised for non delivery of this shipment yet. Then you guys updated that its dispatched on 12th. Tracking id says shipment canceled. Delivery date again changed from 16th to 18th.

[Sumukh Mohan @sumukhmohan]

When someone posts like this, you request to send DM, but when I have sent you a DM, you guys dont bother to respond. Your chat support is pathetic and all automated msgs.

[Sumukh Mohan @sumukhmohan]

@raviahuja1107 @HyundaiIndia @Hyundai_Global Very bad customer experience. This is not acceptable.

[Ravi ahuja @raviahuja1107]

@HyundaiIndia @Hyundai_Global

Hyundai Venue Owners UNITE! Clutch Cylinder LEAK at just 21K km? 😡
Single-driver Venue (IMT)needs full clutch overhaul - ₹30K bill! Low mileage, yet major failure like MANY others reporting slave cylinder leaks/hardening. Manufacturing defect?

[Sumukh Mohan @sumukhmohan]

@help_delhivery @AjioCares @delhivery @AjioCares @help_delhivery is this some kind of joke happening? Every morning, the status is updated that the shipment is out for delivery and by evening the status changes to as per snippet. Mind you, this is an exchange order. Why would the recipient refuse the delivery?

[Sumukh Mohan @sumukhmohan]

@AjioCares there has been an order delivery pending for some days now and your delivery partner @delhivery @help_delhivery is just mentioning that they’d reattempt the delivery (twice) as consignee not available whereas there is no delivery attempted yet. AWB 195042438528911

[Sumukh Mohan @sumukhmohan]

@help_delhivery @AjioCares @delhivery @AjioCares what am I supposed to do now? Your delivery partner has spoiled the entire transaction and a gift for a loved one has been delayed intentionally by the delivery partner. Just let me know the resolution

[Sumukh Mohan @sumukhmohan]

@AjioCares Guys, something wrong with your app. Now I am not able to exchange sizes as well. While ordering it mentioned exchange available, shows in app too, but at the last page, it shows non exchangeable. Order FN7110707408
Its clogs for men. I ordered size 6 which is small, need size 7

[Sumukh Mohan @sumukhmohan]

@AJIOLife @AjioCares has find a new way to fool customers. Deliberately delivering wrong sizes in multiple orders and no exchange functionality. The only way is to return the wrong size and they charge a fee of Rs 29 just to deliver wrong size and then it is non refundable. Wow!!

[Sumukh Mohan @sumukhmohan]

@AjioCares As mentioned earlier as well, no one contacted me. My phone is very much reachable.

[Sumukh Mohan @sumukhmohan]

@AjioCares Everyone else is able to reach me on mobile except Ajio. Great! Anyways, I’ve already raised the return request for the wrong delivered size (Twice for both the orders-main and exchange both) and have understood that you guys wont be doing anything. Thanks for the inconvenience.

[Sumukh Mohan @sumukhmohan]

@AjioCares @AJIOLife Change this name to inconvenience fee. I’ve returned the wrong size as I know you’d not do anything.

[Sumukh Mohan @sumukhmohan]

@AjioCares As I knew, this exchange order is again wrong size delivered. I categorically told that order is for 14-15 yrs (Brand Size-15) again size 14 delivered under exchange. Now as usual, you wont be able to do anything. Very bad experience @AJIOLife

[Sumukh Mohan @sumukhmohan]

@AjioCares @AJIOLife Nothing has been done yet and I know there wont be any resolution to this.