@MSykesDesigns Oh no! We're really sorry about this, Mark. Can you please DM us with a photo of the Best Before date area from the back of your single pack and we'll help you further. Thanks.
@Jbonnett92 Hi, we're not made any changes to our Sunbites, but we're sorry you've been left disappointed. Please keep hold of any bags you're not able to enjoy and DM us, where we'll be in touch to help further.
@xofama_sd Hi, we fill our bags by weight, as apposed to volume. We do however have to leave space to flush the bags with nitrogen. This is needed to protect the crisps from breaking, it also keeps the contents tasting fresh.
@alicox28 Hi Alison, a letter was popped in the post to you yesterday, so this should be with you very shortly. Thanks for all your patience in the meantime.
@denyer_dave We're really sorry to hear this. Drop us a DM and send a photo of the pack's Best Before date area if you can. We'll be in touch as soon as possible to help further.
@NStewartHale Hi Naomi, we're sorry to see this, it looks like your pack burst as it was being sealed. Please could you DM us a photo of the Best Before date area on the back of the burst pack? We'll be in touch to put this right!
@alicox28 We're very sorry to see this, Alison. We use this tape at our factory to join two packaging reels together. Please can you DM us, and we'll be in touch to help further?
@Yemz_OG We certainly are! We know it's been hard to find us in-store recently, but our teams are working hard to make our range available again. Keep checking in-store in the meantime! π
@Agent53764 Really sorry Amanda, they're not available at the moment. We unfortunately don't have any further info as to whether they'll return to stores, but we appreciate all your interest.
@Lily_Fie Really sorry, this appears to be a build up of excess burnt product. Please DM us a photo of the pack's Best Before date area, and we'll be in touch to help further.
@mememeh1193 Hi, we're sorry to hear this. As we're in the UK, please reach out to our team in Span. Here's a link to their contact form: https://t.co/XOIcKfVDfr
@anna_silvera We're sorry about this, Anna. Please DM us and let us know the flavour and size of your pack, along with a photo of the Best Before date area. Thanks.