@arrivabuswales contacted you twice yesterday regarding an outstanding balance that you still owe me. At this point I feel like you’re purposely ignoring me. I need someone to contact me ASAP.
@arrivabuswales Hi AM - I’m getting concerned because I’ve been emailed and only £51 is being mentioned not the full £102. Can you check full amount will be refunded
@arrivabuswales dear arriva you’ve charged me TWICE for a MONTHLY ticket via your app and I’ve not received an EMAIL or a TICKET. I want a REFUND TODAY. This is absolutely unacceptable leaving me in panic about getting to work.
@arrivabuswales I just want to stress I can’t wait 10 working days for £102. There’s just no way. I need this sorting today. I need either a full refund or I need a refund of one ticket and the other ticket being processed before COB
@arrivabuswales I filled out the form but I need this sorting. I don’t have the money to be forking out for 2 monthly tickets then more tickets until you rectify it. I’m really upset and as more time goes on I’m getting anxious. I don’t have the money to be doing all this
@arrivabuswales dear arriva you’ve charged me TWICE for a MONTHLY ticket via your app and I’ve not received an EMAIL or a TICKET. I want a REFUND TODAY. This is absolutely unacceptable leaving me in panic about getting to work.