@yespapiyessir hi! ๐๐ป we're truly sorry about the delay. we completely understand how frustrating and inconvenient this must be. would you mind sending us a DM with your details? we'd like to escalate this to our Operations team for further checking and see how we can best assist you. thank ...
@anaheirloompain Hi Pey! We're so sorry to hear about your experience with our stores. This is definitely not the kind of experience we want for our customers. May you kindly send us a DM so we can raise this with our operations team for checking please?
@bachiraulo Hi Chi! ๐๐ป So sorry we do not have an exact restock date yet. But, you may join the waitlist on our website to be notified once itโs available again: https://t.co/hHnrWSwpch.
@lemmanario Hi Ian! So sorry to hear this. We have a lifetime warranty for basic cleaning in-store, free of charge. You may bring your pair to any of our branches for proper assessment. ๐
@thequeenK_10 Hi Kate! ๐๐ป We're so sorry to hear this. We understand where you're coming from, and we definitely do not want our customers to feel this way. May you send us a DM so we can check on this with the team?
@drawnbydenise Hi Denise! ๐๐ป We're so sorry to hear this. We understand where you're coming from, and we definitely do not want our customers to feel this way. May you send us a DM so we can check on this with the team?
@mpxlive Hi! ๐๐ผ Thank you for sharing your feedback. We've recently introduced a small charge of 5 pesos for every paper bag. The main reason behind this initiative is to reduce the consumption of single-use paper bags. We hope to encourage our customers to switch to reusable bags.
@PamyJ Hi Pamela! ๐๐ป We've recently introduced a โฑ5 charge for every paper bag. This helps reduce single-use bag consumption and encourages customers to bring reusable ones, making a big difference for the environment ๐
@jffrsnlachica Hi Jep! ๐๐ป Oh no, we're so sorry to hear about this. ๐ May you send us a DM so we can raise this with our operations team please?
@hellojohnsource Hi John! ๐๐ผ We're sorry to hear this, we would like to know more about what happened. Kindly send us a DM so we can better assist you ๐
@pediaaalog Hi! ๐๐ป We ship globally when you order from our website. You may customize and build your dream flask at https://t.co/F46542M2TW ๐ฉต