delight 。

(revived this account to call jkent and ticketek out on their bs)

[delight 。 @sunqmin]

turn of events

now @Ticketek_AU are saying they can't give me a full refund because I attended the concert lol and have offered a $50 ticketek voucher

let me get this straight, I attended the concert because YOU said there was no refund and I would be wasting $400+ 🖕🏻

[delight 。 @sunqmin]

wild kpop fest bs thus far:
- purchased vip reserve a tickets for section 10 row FF (8/9)
- received email regarding 'upgrades for everyone' (26/9)
- received 'upgraded' tickets for section 19 row D (29/9)
- emailed ticketek regarding new 'upgraded' ticket (29/9)

tbc

[delight 。 @sunqmin]

still no response from ticketek.

in an exciting(?) update, I have lodged an official complaint with the office of fair trade (qld, since I'm in qld) - you messed with the wrong person. I'm taking this to the top if I have to.

your move jkent/ticketek

[delight 。 @sunqmin]

@CHAMNITY_ idk if I would call it determination when I have zero intention of sitting in the 'upgraded' seat they have given me lol I'm actually prepared to go with my first ticket and being like 'oh what upgrade?'

[delight 。 @sunqmin]

@CHAMNITY_ I only got a response after spamming jkent for two days, after sending same email 5(?) times they only responded the last. keep submitting new requests through ticketek as well, I haven't gotten a response from them after the one I posted earlier. I submitted 3 more yesterday lol

[delight 。 @sunqmin]

@CHAMNITY_ wtf? here I was thinking only sect 10/20 were moved into 11/19. the response I got from ticketek was ctrl c+v - other's got the same plus minus a few sentences. I also got a response from jkent if you're interested: (they obv didn't read my email bc it answers nothing I asked.

[delight 。 @sunqmin]

@lizsydneycomms @_lucidwings I’ve since been told my original seat (row FF) is front row for this particular concert which means I would have had unobstructed views regardless.

The move from section 10 to 19 now also means I get back of the head views of the second stage.

[delight 。 @sunqmin]

@_lucidwings I emailed the customer service team at [email protected]

from the seating chart on ticketek, it looks like each section starts at FF to LL and from A to I

[delight 。 @sunqmin]

@_lucidwings I got a response from ticketek just now so I think the customer service team are still working over the long weekend. (did you get moved to row GG? because FF is actually the first row!)

[delight 。 @sunqmin]

@nmixxer02 yeah, I just got the same email - just finished my angry reply. the most frustrating this is ticketek saying they are just following orders and jk pushing all ticket enquiries to ticketek. time to spam jkent again.

[delight 。 @sunqmin]

@_lucidwings I plan on continuing to dm them (and emailing ticketek) - there’s no way I’m accepting this ‘upgrade’. they’re not the tickets we paid for and forcing people backwards and across the stadium and expecting us to be ok with it? they’re dreaming

[delight 。 @sunqmin]

@hyunwoohwa this whole situation is so messed up and them passing this off as an ‘upgrade’ is the cherry on top. I plan on spamming them until they either give me a refund or my original ticket back so let’s not give up (I’m glad it’s not just me though)

[delight 。 @sunqmin]

@nmixxer02 yeah, no part of this is forced 'upgrade' is anything they claim it to be. being moved backwards and around the same row or section even shouldn't have been on the table even if all the wanted was to make the stadium look remotely full

[delight 。 @sunqmin]

@nmixxer02 me too hopefully we get some sort of reply soon. I don't know about you but honestly unless they give me back my original tickets, I don't think I'm going to be happy with any response they give...

[delight 。 @sunqmin]

@evenofd6y jkent probably don’t know the dif between FF and D either tbh… and thanks! all the best for you too on the concert day and lead up! who knows how this mess will end up 🙏🏻

[delight 。 @sunqmin]

this so called 'upgrade' for wild kpop fest is a complete joke - I've been moved from the THIRD row to the THIRTEETH. pls explain which part is the upgrade wtf

[delight 。 @sunqmin]

@nmixxer02 (sorry for snooping - I’m in the same boat and was moved across the other side of the stadium and backwards lol) have you tried contacting jk or ticketek yet?

[delight 。 @sunqmin]

but game = wild kpop fest and patrick = jkent