@GeoffJonners@virginmedia Do t worry Geoff they will get you a new contract for cheaper as long as you sign up with O2. Then they won’t send you a SIM card get your details wrong and the. Say you have to sort it out at an O2 store yourself as they are too damn useless. Most pathetic organisation
@virginmedia 5hrs on a call to your really useless customer team. Notes on accounts never get updated. They cut you off, and end result no one can help from an error by the Virgin media team. They took my details incorrectly and now I haven’t received my O2 sim and can’t verify
@theRealNickle@virginmedia My contract has only started and I will be leaving. Will head to @SkyUK Service is horrendous, probably the worst trained, skilled service desk I have ever come across
It’s a query about both, I signed a virgin contract that includes an O2 sim. Your team passed my details over to O2 but gave them the incorrect details. Virgin messed up O2 just don’t help and neither does Virgin. Pathetic. I will send the link to the tik tok of your team. Enjoy
@virginmedia@DJChakaFinchos Yeah improve your team, they do t put notes against accounts for the call. They pass you around and don’t resolve issues. Also your O2 and Virgin combined is a disaster
@DJChakaFinchos@virginmedia Have the exact same issues complete mess up and spent 5hrs on a call and basically get nowhere with them. The most incompetent team ever especially the managers
As for the managers @virginmedia they are not helpful. I have taken some video of the call which will be posted online so all can see what terrible customer support they have. Pathetic
5hrs of call with @virginmedia as they have messed up my contract with O2 by giving them the wrong details. Most pathetic service ever. End of it they can’t help. Will upload a video of the call to social so all can see how useless they are
@KZNTransport I have been dealing with Victor Chetty and Andre Horner, they are the most incompetent useless individuals and KZN DOT is just a wasted department that only follows the laws when it suits them. Disgusting #CORRUPTION#noeducation
@KZNTransport Pity your staff are incompetent, specifically Andre Horner who is incapable of actually doing his job and can only copy and paste from websites rather than actually thinking for himself
@KZNTransport logged a complaint with you and have not even received an acknowledgement, your communication is very poor, it took 3 months of constant chasing for Mr Cedric Miya to give a poor response hence my complaint. Seems every department is as useless as the other
@KZNTransport I have sent in a complaint about the handling of my request against Mr Cedric Miya and Ms Luthuli, lets see if the complaints department are any better at dealing with issues than they were, or do I expect to wait another 3 months for a reply. #useless#clueless