A #TeamOfMoms who are forever questioning the norm, to thoughtfully design sustainable essentials for babies & their moms.
Safe for babies. Safe for the Planet.
@AkkhiRajawat We’re really sorry to hear about your experience and understand. Thank you for bringing this to our notice. Please share your order details with us via DM so we can look into this and assist you with the best possible resolution at the earliest.
@nauuseeme We’re really sorry to hear about this and understand your concern. This isn’t the experience we want for your little one. Please DM us your order details so we can look into this and assist you further.
@the_black0346 Hi, we completely understand your concern. The issue has already been escalated to our logistics team for priority resolution. We truly appreciate your patience and assure you we’re following up to ensure your order reaches you soon.
@sandy128bit We’re truly sorry to hear about the delay and the inconvenience you’ve faced. This isn’t the experience we want for our customers. Please share your order ID via DM so we can check the status and get this resolved for you at the earliest.
Leaky langots making you cry? 😭 Smile, @aliaa08 got the solution! 🥳 Keep your baby dry with SuperBottoms UNO Cloth Diaper—12x better absorption than regular langots! 💦 Say goodbye to wetness and hello to happy bottoms! 👼🏼 Try UNO and see why #ItFeelsRight#AliaBhatt
@anky1094 We sincerely apologize for the delay. This is not the experience we want for our customers. Please DM us your order details so we can resolve this immediately.
@niraj9490 Hi! Unfortunately, coupon codes and gift cards can’t be clubbed together. But no worries, we can help you place the order! Just drop us a DM with the details of what you’d like to order
@DRochiramani Hi! We're sorry to hear about your sister’s experience. Could you please share the details of the seller or the platform/brand she made the payment to? We’d like to look into it. Please DM us the info so we can assist you better.
@syedfuzail1991 Thanks for bringing this to our attention. This shouldn’t have happened. Please share your order details via DM so we can look into it and help you with a quick resolution.
@Shital30517337 We see that the team has connected with you and the refund has been processed. Please feel free to reach out if you need any further assistance.
@Shital30517337 Sorry to hear that! If you returned 2 diapers worth ₹1502 and haven’t received your refund yet, please DM us your order ID. We’ll look into it ASAP.
@VishwasG4U@firstcryindia@PallaviUtagi@SupamMaheshwari Hi @VishwasG4U So sorry to hear this! This isn’t the experience we want for you. We’re checking this on priority please share your contact number so our team can reach out and assist you directly. We’ll make sure it’s resolved soon.
@divyeshusinha We heard you! While we understand it was a couple of months back, however, we would love to connect with you for more details and understand if we can do something.
@divyeshusinha We understand how upsetting this must be. Kindly share your order details via DM so we can check this on priority and take the necessary steps.
@MathurShaifali Hi! we hear you! Pant-style UNO cloth diapers are designed for 4-5 pees and don’t have a booster pad like Free-size UNO. We’ve noted your feedback and shared it with our team. Also, replied to your DM—hope that helps! Let us know if you need any further assistance.