Suraiya Azom

Trust in the One above n DREAM big!!!

[Suraiya Azom @supernova7601]

@Hajj_nusuk @MoHU_En @HajMinistry Yes Alhamdulillah after being on the site for 3 days around the clock, we were able to select a package. We have paid and InshaAllah it will be released on the first business day, which is Monday. May Allah help us and make everything smooth and easy, Ameen!

[Suraiya Azom @supernova7601]

@Hajj_nusuk @MoHU_En @HajMinistry this is oppression on the Muslims that are trying to perform their basic Islamic right!!!! Refreshing the screen day and night and still not able to secure a spot!!! Very frustrating!!! May Allah help us, Ameen!

[Suraiya Azom @supernova7601]

@MoHU_En @MoHU_En is infringing on our fundamental right as a Muslim. You need a system with: actual customer care service, IT that knows how to work high flow websites, security clearance from western financial institutions, more payment options: direct transfers, all major credit cards

[Suraiya Azom @supernova7601]

@MoHU_En I followed every step that @MoHU_En and @Motawif_SA put in place but my money was not accepted. @Motawif_SA did not respond to my emails, calls or tweets. I am a professional and set time off for Hajj 3 months ago. This last minute decisions with proper preparation is not ok.

[Suraiya Azom @supernova7601]

@MoHU_En This was a very poorly organized system you placed. The idea is nice but you have a lot of work to do. My Hajj journey can not be completed this year due to this lack of professional system.

[Suraiya Azom @supernova7601]

@AbuStranger6311 @hsharifain @Motawif_SA @MoHU_En No payment does not go through. I’ve tried everything on my end in this country. Unless the SA government steps in, nothing for us to do in the USA.

[Suraiya Azom @supernova7601]

@MoHU_En There is no updates on those of us that were selected for hajj by the draw conducted by @Motawif_SA, about our payments. Our bank considers @Motawif_SA an organization that is high risk for fraud. We are very sad that our basic pillar as a Muslim we can not perform!

[Suraiya Azom @supernova7601]

@djmatrix00 @mahween71 @HaramainInfo @Motawif_SA @tfrabiah @MoHU_En @HajMinistry @Mohu_INTL I’m not that desperate. I will keep trying and when Allah feels it’s the right time for me, he will make it easy for me. I am in the US. No I don’t know anyone in Saudi. I would not just give that amount of money to just anyone. @Motawif_SA needs a better secure payment options.

[Suraiya Azom @supernova7601]

@djmatrix00 @mahween71 @HaramainInfo @Motawif_SA @tfrabiah @MoHU_En @HajMinistry @Mohu_INTL This is yesterday’s info your giving me. Thank you. Done over 20 times, with fraud department on the call. No one I know in real life that got selected was successful.

[Suraiya Azom @supernova7601]

@djmatrix00 @mahween71 @HaramainInfo @Motawif_SA @tfrabiah @MoHU_En @HajMinistry @Mohu_INTL Even that doesn’t work bc bank recognize @Motawif_SA as high risk for fraud, this is Chase bank, the largest bank in the US.

[Suraiya Azom @supernova7601]

@muhammadali289 No

[Suraiya Azom @supernova7601]

@ASidd78 @Motawif_SA They have not answered about American Express, so far they don’t accept on the site.

[Suraiya Azom @supernova7601]

@Durre62488030 @azee1v1 @Motawif_SA They said they don’t know why this is happening and trying to figure it out.

[Suraiya Azom @supernova7601]

@muhammadali289 @azee1v1 @Motawif_SA We submitted our application last Friday.

[Suraiya Azom @supernova7601]

@Motawif_SA @omgMishael If you accept American Express there would be no security problems

[Suraiya Azom @supernova7601]

@Motawif_SA @omgMishael Not accepting our payments

[Suraiya Azom @supernova7601]

@hsharifain @Motawif_SA We are having a hard time paying for the package we picked. What should we do?

[Suraiya Azom @supernova7601]

@binnanano @Motawif_SA The original says pending