Dear @wirexapp. You finally blocked my account; now what about the money it cointained?
You promised to refund me, but after my last reminder, you simply blocked it because you found it to violate your terms and conditions, but you "cannot disclose the specific reason"
@wirexapp@SmartTricks19 Ok, you forwarded my request to your team. Now what? I'm still cut out from my funds, your app doesn't explain why, I received no message from anyone.
@wirexapp This is a lie. This is not the first time you tell me that I will be contacted by "relevant team".
I still don't receive support from you neither an explanation of why my account and funds are locked
@wirexapp when are you going to fix KYC process?
It's been nearly two months since you cut me out of my funds. I uploaded electricity bills, life insurance, ecc... without any success. Your app doesn't explain what's wrong. Your support doesn't reply to help requests.