charles bradley

bespoke Av systems for Superyachts and luxury homes

[charles bradley @superyachtav]

@British_Airways You can’t call it “loyalty” while delivering ~30% fewer Tier Points to loyal biz-class travellers especially on short-haul/Europe, where regular segments used to matter for status. Please make loyal customers whole with a goodwill Tier Points . #ExecutiveClub

[charles bradley @superyachtav]

@VirginAtlantic There are spam Virgin Atlantic accounts now calling me proposing to sort this by refunding my fees and rebooking

[charles bradley @superyachtav]

@VirginAtlantic trying to change my reward flight from 6th sept to 9th. Reward seat checker says there are upperclass seats yet when i call im told reward seat checker doesn’t work? And no seats available. Online if i was to pay there are seats. Can someone please help

[charles bradley @superyachtav]

@Virginatla42251 I sent a dm

[charles bradley @superyachtav]

@Virginatla42251 Im already following you, i see no DM

[charles bradley @superyachtav]

@VirginAtlantic How do I knock when the website will be fixed? I see 7seats in upper availability

[charles bradley @superyachtav]

@VirginAtlantic How about you DM me and someone can sort this for me from your end?

[charles bradley @superyachtav]

@VirginAtlantic Sorry but unless I’m being a total idiot that sends you to a page which has generic chat answers. You can’t chat to an actual person

[charles bradley @superyachtav]

@VirginAtlantic When i call im told those seats aren’t available! The app and website say there is, so what do i do? Book another flight and hope you will refund the one i have ? I used an upgrade voucher

[charles bradley @superyachtav]

@VirginAtlantic If these 2 available rewards seats on the 9th disappear before we figure out what’s going on with your systems I’m going to be beyond annoyed. I’ve been try to work on this for 2 hrs now

[charles bradley @superyachtav]

@VirginAtlantic I tried all that and 2 browsers, turned off popup blocking. Still can’t, i still see 2 seats available for points on the 9th

[charles bradley @superyachtav]

@VirginAtlantic Where is the chat button? I have used 2 browsers and see nothing

[charles bradley @superyachtav]

@VirginAtlantic I have tried 2 different browsers

[charles bradley @superyachtav]

@VirginAtlantic Hi, i can also see and go to book a points seat on the app too. The app shows 7 empty available points seats for the flight on the 9th. So i don’t see how both systems are wrong ? I obviously don’t want to hit ‘Book’ as i already have a flight. I just to change it

[charles bradley @superyachtav]

@VirginAtlantic Hi i see no online chat button when i log in

[charles bradley @superyachtav]

@VigiirnAtlatic Hi. How do i DM you?

[charles bradley @superyachtav]

@MBonvoyAssist Hi , how do i DM you ?

[charles bradley @superyachtav]

@MBonvoyAssist How do i DM you ?

[charles bradley @superyachtav]

@MBonvoyAssist staying at a Sheraton in Lisbon, have ambassador elite status and the hotel refuses to honour this & grant club access, absolutely disgraceful

[charles bradley @superyachtav]

@MBonvoyAssist Hi , how do i DM you ?