Ramp Network Support

The only official Ramp Network Support account on X. Please reach out to us via DM, or alternatively you can use our live chat:

[Ramp Network Support @support_ramp]

⚠️This is an official Ramp Customer Support account

Stay tuned for technical announcements and reach us, if you have any trouble
📢 Be aware of other impersonators and fake accounts, who can commit fraud activities with your personal data.

[Ramp Network Support @support_ramp]

Hi Fabrizio!

We are still operating. 😊 Thanks for showing interest in integrating Ramp!

To get started, all we need is a few details about your company & product, which you can complete here: https://t.co/jllmEDoCMv

We will pass this on to our Sales team, and they will contact you with a tailored offer 😊

If you have any questions, don't hesitate to contact the Sales Team directly at [email protected]

If you have technical questions, don't hesitate to contact our team directly at [email protected]

Thank you for contacting us!

[Ramp Network Support @support_ramp]

✅ All of the cases concerning this issue have now been closed, and all payouts have been made. The incident is now solved.

If you are still facing issues, they may be unrelated to this issue, in which case we recommend opening a support ticket on https://t.co/3Ps53COT6o so that we can assist you as fast as possible!

[Ramp Network Support @support_ramp]

⚠️We are aware of an ongoing incident that has caused a delay in processing recent off-ramp transactions, and we have identified the source of the problem.

Please rest assured that we are working diligently over the weekend to rectify this. All affected users will have received an e-mail addressing this issue.

Our sincerest apologies for the delays caused to the affected users' transactions, this is not the experience we normally provide, nor the experience we want to provide.

We will come back with another update shortly, in the meantime, we appreciate your patience and understanding. 🙇

[Ramp Network Support @support_ramp]

@shaterics Thank you for letting us know! We’re sorry to hear about your experience 😔 As we want to help you with your issue, We’ll go ahead and send you a DM so we can discuss the details. 😇

[Ramp Network Support @support_ramp]

Hi! We are happy to hear that you love our product! Unfortunately, I'm unable to offer further assistance without specific details regarding your account. To address your concerns, please reach out to us directly by creating a ticket. We will do our best to help you! ☺️

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

@KingTech_ Thank you for letting us know! We’ll go ahead and send you a DM so we can discuss the details.

[Ramp Network Support @support_ramp]

@ipman4040 Hi!

We regret to hear about your situation. Kindly reach out to us by creating a ticket. Please remember to include the transaction ID and the email address associated with your Ramp account. Rest assured, we'll make every effort to assist you.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

@DavidJasonBrown @FlyHigh558 Hi David!

We're delighted to learn that we could assist you effectively. Happy users are the greatest asset to Ramp! If you have any further questions, please don't hesitate to reach out to us. We're here to help. 💚

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

⚠️This is an official Ramp Customer Support account

Stay tuned for technical announcements and reach us, if you have any trouble
📢 Be aware of other impersonators and fake accounts, who can commit fraud activities with your personal data.

[Ramp Network Support @support_ramp]

@csiszer_jano Hi Jano!

That sounds like a serious issue! Please get in touch with us by creating a ticket so we can help you properly. Please mention the transaction ID and your email address.

https://t.co/D7NK8itJqP

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hi!

I've checked your account in Ramp and it appears that we have some news for you. Please kindly get in touch with us by creating a ticket. Please mention the transaction ID and your email address so we can provide you with updates. 😊

https://t.co/FCT8dev6Bn

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

⚠️We are aware of an ongoing incident that has caused a delay in processing recent off-ramp transactions, and we have identified the source of the problem.

Please rest assured that we are working diligently over the weekend to rectify this. All affected users will have received an e-mail addressing this issue.

Our sincerest apologies for the delays caused to the affected users' transactions, this is not the experience we normally provide, nor the experience we want to provide.

We will come back with another update shortly, in the meantime, we appreciate your patience and understanding. 🙇

[Ramp Network Support @support_ramp]

@akintola_eth @Fraderklin Hi, B!

We are sorry to hear bout your poor experience with Ramp. Please get in touch with us again, by creating a ticket. Please mention that you posted via portal X. We will prioritize your case and resolve it as fast as possible.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hi!

We apologize for the negative experience you've had with Ramp. Please reach out to us again, including your email address, and mention in the ticket that you posted via portal X. We will prioritize your request and assist you as quickly as possible. Thank you for your patience and understanding.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

@FlyHigh558 Hi there!

We are truly happy to hear that! 😍
If you need anything, feel free to contact us.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hello Rushi,

We apologize for the inconvenience you've faced and understand your frustration. Rest assured, we are committed to resolving your issue promptly. To expedite the process, please provide us with your transaction details in a ticket. This will enable us to investigate the matter further and ensure that your refund is processed without delay.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hi Jesse!

We apologize for any inconvenience you may have experienced. Please rest assured that we take user concerns seriously and are committed to resolving them promptly. To address your issue, we kindly ask you to submit a ticket through our official support channel. This will allow us to investigate the matter thoroughly and provide you with the assistance you need. Thank you for your understanding and cooperation.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hi Levente!

We are truly sorry to hear that! We would like to emphasize that the most efficient and expedient way to reach Ramp Support is by directly contacting us through our ticketing system. We encourage you to utilize this method to reach out with any concerns or issues you may have. By doing so, we can promptly assist you in resolving your problem and providing the necessary support.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

Hi there!

For further details regarding your inquiry posted here, kindly refer to your ticket. We have already provided a response to your query. Your adherence to the ticket-based mode of communication is highly appreciated, as we continue to address your concerns through this channel.

Best regards,
Ashton from Ramp

[Ramp Network Support @support_ramp]

@FlyHigh558 @DavidJasonBrown Hi there!

We are sorry for the poor experience with Ramp. Please DM us so we can try to fix it! 🙏

[Ramp Network Support @support_ramp]

@Willam_Payant @RampNetwork Hi William! We’re sorry for the delay in processing your request :( Could you send us a DM or reply to this message with your ticket number, please? We’ll pick it up at once!

[Ramp Network Support @support_ramp]

@garrett66588578 Hi Garrett! We are sorry to hear that! Could you kindly DM us so we can take a closer look at your case? 😊

[Ramp Network Support @support_ramp]

@louiiibryce We are very sorry for the inconvenience😔 Please DM us your email address and We’ll do everything to ensure that we resolve your issue! 🤗