Support Force

Call centers staffed by family members of our service men and women located next to military bases.

[Support Force @supportforcellc]

I love Tennis. Do you? Or, do you wish your game could improve just enough to be a bit more fun & entertaining? Then follow @EntourageTennis daily! You'll love it and learn a lot! https://t.co/VdvBgsbWLO #tennis #tennischannel #tennisforeveryone

[Support Force @supportforcellc]

When you determine you need (or want) some sort of outside call center help either for your internal center, a new project, or to better support your existing contact center partner, what is the first thing you? #callcenters #fortune500 #outsourcing #healthcare #cable #travel

[Support Force @supportforcellc]

Call Center Thought of the Day. Does your call center QA team simply listen to call recordings of your agents? Or do they also listen to "live" calls to help support your front line supervisors? I suggest a mixture of both to drive quality and real-time results. #callcenters

[Support Force @supportforcellc]

Call Center Thought of the Day. Do you ask your call center reps to adhere to 15 metrics on each call? Or do you keep it simple and make it 3-5? Most agents can handle 3-5, but 15? Really? Results are happy clients. Low attrition #callcenters #healthcare #travel #hotel

[Support Force @supportforcellc]

So good! So "on the mark" here. Do you do this? Do "I" do this!? Customers are ALL that matter at the end of the business day. https://t.co/HehfKzeAu2 #travel #hotels #healthcare #outsourcing Thank you to all or our great customers for the privilege to serve you!

[Support Force @supportforcellc]

Wow! Chocolate?! Well, to be exact, DARK CHOCOLATE! The best, and the BEST for you! Love it! https://t.co/10iJLW0FNV #entrepreneurs #callcenters #healthcare

[Support Force @supportforcellc]

A few of our awesome employees and reps at our contact center in Hermosillo, Sonora Mexico, enjoying some Valentines Fun! Such great people! #valentines #callcenters #outsouring #healthcare #travel #cable

[Support Force @supportforcellc]

https://t.co/XfQ9MxJNDa Love tracking the Drone market!

[Support Force @supportforcellc]

So much tech everywhere, especially in call centers, right? Well, I love this type of tech! It will then be connected to the Internet as an IoT device, and then need Help Desk Support, which is where we come in! https://t.co/MBWAdFJU1w #IoT #HelpDesk @EGSHoldings

[Support Force @supportforcellc]

Do you want to set up a business Abroad? If so, first stop should be right here: https://t.co/buTO6FAxul #outsourcing #BPO #Insurance #manufacturing #travel #hospitality #banking #healthcare

[Support Force @supportforcellc]

@RickMonro10 OC is a great way to connect with unique outsourcing providers such as https://t.co/kWLN3PInM8. Family members of military personnel.

[Support Force @supportforcellc]

I love this post! https://t.co/cTzbfoNbS3 Great sales advice! And defines the value of a differentiated brand like @EGSHoldings #travel #bpo

[Support Force @supportforcellc]

https://t.co/WtrNH033Hd If you go to Tacoma,WA, go to The Poodle Dog! My friends Mom has been the baker for 37 yrs. https://t.co/LXOnntFkRE

[Support Force @supportforcellc]

https://t.co/zYA20JjhnT The most impt item in this list? Retain Talent! Do you have 15% annual attrition? We do. @EGSHoldings #Fortune500

[Support Force @supportforcellc]

Seeking to find a low cost, nearshore location with GREAT labor! And low 15% annual attrition? https://t.co/VCCxvtwFir. #outsourcing #bpo

[Support Force @supportforcellc]

I like @Zendesk , we use it. https://t.co/aJfO27Im9d. But remember, tech supports your agents, not other way around. #retail #bpo #service

[Support Force @supportforcellc]

https://t.co/SqkycVa3RA Great info on Engagement. Most mgrs are so insecure, they don't know how to engage anyone. #management #service

[Support Force @supportforcellc]

https://t.co/PeJo1eCjlc Robots replacing Live #CustomerService Reps? Yes, it will happen over time. As a #BPO, we embrace this now.

[Support Force @supportforcellc]

https://t.co/pRhZ4FIWtl #Boomer. #Adult. #CallCenters. @treeringsllc

[Support Force @supportforcellc]

https://t.co/Qk8L1Wfeaa Is your #callcenter impacted by the recent #disasters? @EGSHoldings can help! Let's talk. [email protected]