bigWebApps HelpDesk

A Help Desk that's Actually Helpful

[bigWebApps HelpDesk @supportguy]

It's been a long time coming, but we finally released the HTML5 app for HelpDesk. Check it out at http://t.co/1fkxKdzUgh

[bigWebApps HelpDesk @supportguy]

HelpDesk mobile is now available on the Anrdroid! Ice Cream Sandwhich (4.0+) or better. Get it now!

[bigWebApps HelpDesk @supportguy]

The HelpDesk iPhone app is currently experiencing issues. We expect to have the APIs updated today

[bigWebApps HelpDesk @supportguy]

We are in the getting close to the final stages of polishing up SherpaDesk. Look to try and launch within the next 6 weeks #nowhammies

[bigWebApps HelpDesk @supportguy]

We are currently finishing up a big update with UTC changes to the system. Once we tested we will be releasing the mobile droid version

[bigWebApps HelpDesk @supportguy]

We just launched our iOS app for HelpDesk! Check it out and let us know what you think. Droid coming soon. http://t.co/GkqStUMM

[bigWebApps HelpDesk @supportguy]

File Service Update: We are still in the process of restoring files 35GB of 75GB. Once files are restored access will be available

[bigWebApps HelpDesk @supportguy]

A maintenance upgrade to repair the File Service system will take place between 8PM -11PM EST. Expect performance issues during this time

[bigWebApps HelpDesk @supportguy]

We are currently experiencing issues with File Services features of the HelpDesk. We are working to get this resovled ASAP

[bigWebApps HelpDesk @supportguy]

We are experiencing intermittent latency and some system disruption. We are working to locate and resolve this issue.

[bigWebApps HelpDesk @supportguy]

Some great new portal updates and new info added to the work list http://t.co/sW0RACy8

[bigWebApps HelpDesk @supportguy]

Our new customer support portal is the shizznizz...that is all.

[bigWebApps HelpDesk @supportguy]

Updated the create new ticket process to support adding multiple techs http://t.co/l9Tm5wsh

[bigWebApps HelpDesk @supportguy]

Excited for the 2012 #CRMidol competition. Good luck to everyone and "may the odds be ever in your favor" :) Chk it out http://t.co/Rt8tTHo3

[bigWebApps HelpDesk @supportguy]

We have free #ISTE 2012 exhibit hall passes to give away for FREE! Who wants them?? Don't miss out on this exciting show. #edtech

[bigWebApps HelpDesk @supportguy]

Check out the latest production update http://t.co/w0kLtfh7 Highlight- 'PickUp' Button Added to All Open Tickets

[bigWebApps HelpDesk @supportguy]

We have ISTE exhibit hall passes for this year. Who wants some?

[bigWebApps HelpDesk @supportguy]

Google Chrome Just Passed Internet Explorer To Become The World's Most Popular Web Browser http://t.co/FYJLsFCp #helpdesk

[bigWebApps HelpDesk @supportguy]

Trivia question #2 for two #ISTE exhibit hall passes. "How long is our free trial?" #bwaISTE

[Henk Kok @PerPage]

Perrit | on SaaS is out! http://t.co/8jZgXstJ ▸ Top stories today via @supportguy @samanage