Suraj Gusain

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[Suraj Gusain @suraj_ftw]

@SwiggyCares 237569731645340

[Suraj Gusain @suraj_ftw]

@SwiggyCares seriously ? First get the irder wrong then dont know what it is ?

[Suraj Gusain @suraj_ftw]

@Swiggy what clowns/bots do you have who dont know the food ?

[Suraj Gusain @suraj_ftw]

@SamsungIndia No update till now. No action.

[Suraj Gusain @suraj_ftw]

@SamsungIndia what is the meaning of putting a lock on the AC that I bought ? How can you scam the customers like this ? I have bought thr product and I am free to get it installed from anyone. If you want to build a monopoly out of installation business, advertise it that way.

[Suraj Gusain @suraj_ftw]

@SamsungIndia Shame on you @SamsungIndia

[Suraj Gusain @suraj_ftw]

@SamsungIndia Damn cheap tactics. Very pathetic. On top of it, if there are missing parts then the customer gets the worst experience out of it.

[Suraj Gusain @suraj_ftw]

@AmazonHelp If you are a person, you need to do something better. Let the bots do this. Anyway, thanks for the help.

[Suraj Gusain @suraj_ftw]

@amazonIN what is wrong with you ? Your delivery agent is not picking up your customer agent's call. And your delivery agent is giving these fake updates of my number being unreachable ? Is there any point of being a Prime customer ?

[Suraj Gusain @suraj_ftw]

@AmazonHelp @amazonIN @AmazonHelp I dont think you went through the uploaded images. Why the false information ? Am I living under a rock to not get a call from you in this city ?

[Suraj Gusain @suraj_ftw]

@AmazonHelp @amazonIN @JeffBezos This is peak prime customer experience. Repeated copy paste template.

Absolutely loving it!

Btw, whats the difference beteeen a prime and normal customer if I am getting this kind of delivery experience ?

[Suraj Gusain @suraj_ftw]

@AmazonHelp @amazonIN My problem is that I never received any phone call from anyone. How can your guys put this wrong information and delay orders beyond the promised SLA ? And if you cannot deliver then please remove this bs "rush delivery" text from the app when you have to deliver next day.

[Suraj Gusain @suraj_ftw]

@SamsungIndia First the mess with my AC and then the update stuck at 91%. Two issues in a day. Quite an achievement. This is not getting any better for me.

[Suraj Gusain @suraj_ftw]

@SamsungIndia If you guys cannot deliver the things in the box correctly, how can I trust you with the installation ? This bs needs to stop. You are a reputed company. I never expected this from you. But anyway, carry on. This is a cautionary tale for me.

[Suraj Gusain @suraj_ftw]

@SamsungIndia After I enter my order number correctly twice to report for the missing items in a new box, you say that the order number is incorrect and hang up ?

[Suraj Gusain @suraj_ftw]

@SamsungIndia I already got the AC installed but not providing the remote and copper wiring in the box was a very cheap strategy to upsell. Your customer care guys are well trained to tell me I have to get the installation done from Samsung to get the missing items for free.

[Suraj Gusain @suraj_ftw]

If anyone is looking for an AC, stop buying it from @Samsung These guys are really smart. Firstly, they will not deliver the items mentioned in the box & argue later for not calling their team for installation. Good scam. Learned something. Never buying any Samsung product again.

[Suraj Gusain @suraj_ftw]

@SamsungIndia Guys, how is it possible for a reputed company to miss items in a new box ? Are you doing cost saving in the name of missing items ?

[Suraj Gusain @suraj_ftw]

@SamsungIndia @Samsung First you mess up one UI 7 and then you mess up my order. The remote and copper wiring is missing in a pack box. Can you not deliver anything properly in 2025 ?

[Suraj Gusain @suraj_ftw]

@PuneCityPolice There is some weird fraudlant scam going on near Streets of Europe near Hinjewadi. This scam is conducted by a group of Sikh people in the name of langar for some Gurudwara.

They target the ones who pay them initially and then target the couples for more money.