Suraj Yadav

[Suraj Yadav @surajhy11]

@airindia It's been more than 10 days but still this issue is not yet resolved. I have submitted the details but still waiting for the amount.

[Suraj Yadav @surajhy11]

@airindia
Pathetic customer service.

My baggage was damaged on 11 July, and it's been 15+ days with no resolution. I got one call, asked for a callback from a senior representative, and never heard back.

Escalate this immediately.

Ref: PNQAI11526/11JUL26/1831GMT

[Suraj Yadav @surajhy11]

@AmazonHelp You're team is not giving me proper answer. Please cancel this order as I don't want it now.

[Suraj Yadav @surajhy11]

@amazonindia What a pathetic service! Order 406-0193504-0044365 was placed yesterday for my baby. I paid ₹99 for same-day delivery because I needed it urgently. It showed delivery by 2 PM, and now suddenly it’s 10 PM.
@jagograhakjago

[Suraj Yadav @surajhy11]

@AmazonHelp @amazonIN do you understand the emergency.

[Suraj Yadav @surajhy11]

@AmazonHelp You guys are not understanding the concer. I was hoping for same day delivery and for that I paid extra amount and now you are asking me to wait for 24hr

@jagograhakjago this is fooling people.

[Suraj Yadav @surajhy11]

@AmazonHelp You customer support person is asking me to wait for 24hr, what is this??? Is this the service you are giving to your customer?

[Suraj Yadav @surajhy11]

@AmazonHelp Why do you want me to connect now? I did it serval time and on3 of you spoke person said I can escalate it.

[Suraj Yadav @surajhy11]

@amazonindia @jagograhakjago After several calls to support, I asked to speak to a senior—no one bothered to connect me. ₹99 isn’t the issue. Your complete disregard for the promised delivery time is. What kind of service is this? If you want I can send call recording.
@amazonIN @jagograhakjago

[Suraj Yadav @surajhy11]

@airindia @airindia Thank you for confirming your final position. I have already escalated this matter to your Nodal Officer. If a fair resolution is not provided, I will pursue it through AirSewa and the Consumer Commission. Customers deserve fair compensation for damaged baggage.

[Suraj Yadav @surajhy11]

@airindia @airindia So your final position is to damage a customer's baggage and refuse cash or a replacement? An e-voucher is not a fair resolution. I will escalate this to consumer authorities and aviation regulators. Disappointing service.

[Suraj Yadav @surajhy11]

@airindia @airindia I have already declined the e-voucher in DM. Please stop insisting on it. I want cash compensation or a replacement bag, not a travel voucher. Calling this the "best possible resolution" is unfair after damaging my baggage.

[Suraj Yadav @surajhy11]

@airindia Seriously @airindia ? You damaged my baggage, kept me waiting for weeks, and now you're forcing an e-voucher as compensation. I don't want a voucher—I need cash or reimbursement for a replacement bag. This is unacceptable. Complaint: PNQAI11526/11JUL26/1831GMT #AirIndia

[Suraj Yadav @surajhy11]

Seriously @AirIndia? You damaged my baggage, kept me waiting for weeks, and now you're forcing an e-voucher as compensation. I don't want a voucher—I need cash or reimbursement for a replacement bag. This is unacceptable. Complaint: PNQAI11526/11JUL26/1831GMT #AirIndia
@airindia

[Suraj Yadav @surajhy11]

@airindia I have send you Hi message. If you are having issue please call me directly. I have already provided my number while raising concern.

[Suraj Yadav @surajhy11]

@airindia I have enabled it

[Suraj Yadav @surajhy11]

@airindia How much time you need to assist the issue? It has been more than 15 days now.

[Suraj Yadav @surajhy11]

@StarHealthIns

I have my policy from last couple of years. I use get reminders for quarterly payment but suddenly it stop reminding me and because of busy life I missed to pay last 2 quarterly premium of my policy and now you have canceled my policy. This is not good
@JPNadda

[Suraj Yadav @surajhy11]

@CRED_club , why is it not giving me the option to pay the full amount using HDFC netbanking ?
I want to close this as soon as possible. Please guide.

[Suraj Yadav @surajhy11]

Hi @flysrilankan,

How irresponsible service is this. I have my flight day after tomorrow, and I got an email stating that my flight is canceled, from last 30 mins I am trying to call customer care but not one is responding.